Job description
Our client is looking for a new General Manager to lead our team in their brand new Studio location in Smithfield, RI!
As the General Showroom manager you will receive a base of $70,000 with uncapped commission leading to an OTE of $120,000+
- Your main responsibilities will include the following
- Managing the end-to-end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
- Managing and coaching the showroom team to deliver; sales/KPI targets, service standards, showroom presentation standards, process compliance & company values by being an inspirational leader within the showroom
- Conducting regular 1-2-1s, performance development reviews with the showroom team, delivery and implementation of performance improvement plans when required
- Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
- Supporting the showroom team with issue resolution where required to central customer service and installation teams
- Conducting daily team briefings to ensure showroom team is aware of all relevant information from HQ & locally
- About you:
- Your experience will have been gained in a sales focused, target driven environment, with 5+ years experience in team management, as an assistant, department or general manager.
- You will have proven experience in leading sales teams and driving them to reach goals.
- Kitchen or relevant industry experience is preferred, however exceptional candidates from related industries are encouraged to apply.
- The position is for 40 hours a week across 7 days, including weekends and evenings as required.
- The ability to travel for training and development is also required.
- What's great about working for our client?
- Uncapped earning potential, with great PTO, healthcare and 401k benefits, fully paid, first class training, career development and a great team environment.
