Benefits Coordinator

PHAXIS • charleston, sc, us • 1m ago

Primary Responsibilities:

Routinely checks benefits and leave email accounts; answers general questions to forwards emails to appropriate manager within 24-48 hours.
Submits required documentation to appropriate programs (PEBA, SCRS, etc…) for new hire enrollment and qualifying events to include supporting documents and following up accordingly; name changes, etc.
Approves elections, adds retirement elections to Google Drive to be uploaded each pay period
Prepares and mails out all COBRA notifications (initial, changes, terminations) and monthly letters to employees whose children are being terminated from insurance due to age
Initiates personnel action entries to update pay codes
Meets specified deadlines for new employee enrollments, changes, open enrollments and terminations.
Logs all checks received by benefits onto the benefits check log before sending to Accounts Payable
Retrieves and distributes all mail
Assists with FMLA initial process by determining eligibility; generating reports to ensure minimum requirements are met; sending documentation.
Electronically file documents in the appropriate Benefits or Leave files; creates new files
Receives, logs and distributes faxes to appropriate manager and files to DocuWare.

Skills & Experience:

1+ years of experience in benefits administration, HR, or a related role.
Familiarity with COBRA, FMLA, retirement plans, and employee benefits programs.
Experience with HRIS, Microsoft Office (Excel, Outlook, Word), Google Drive, and electronic filing systems.
Knowledge of relevant labor laws, benefits compliance, and HR best practices.
Takes initiative and follows through on tasks with minimal supervision.
Ensures accuracy when processing benefits, updating records, and mailing notifications.
Manages multiple responsibilities, tracks deadlines, and maintains documentation systematically.
Meets strict deadlines for enrollments, terminations, and changes within designated timeframes.
Effectively responds to employee inquiries, forwards emails appropriately, and provides clear instructions.

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