Overview
This is an opportunity to grow your field service career in an innovative, team-oriented environment. Our exclusive best-in-class service training and relationship-based service process enables you to build lifelong relationships and a rewarding, long-term career.
We are looking for ONE (1) Full-Time Service Technician Manager. This full-time position requires you to perform on-site calibration, validations, preventative maintenance and repairs in-house or at our client facilities . The candidate will use their troubleshooting, repair and calibration knowledge to complete the service and strive for total client satisfaction. Flagship Lab Services will provide a vehicle, gas card, phone, tablet, computer and tools once the service technician clears through his/her probationary period.
Job Requirements
- Minimum (5) years technical field experience with a proven track record of technical resolutions.
- Preferred (1) year laboratory related experience. Previous leadership experience of a team of 5 or more .
- Calibration experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance).
- Validation experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance)
- Electrical capabilities
- Refrigeration experience a plus.
- Working knowledge of ISO/IEC 17025, ISO 9001 and OSHA preferred.
- Any technical mechanics (HVAC, motors, electrical, etc.) experience preferred.
Education
- High School diploma or equivalent
Responsibilities
- Manage a team of Field Service Technicians and associated support personnel
- Perform calibrations, repairs and validations of laboratory equipment to ISO 17025 standards.
- Troubleshoot issues with equipment using various tools such as multimeters, thermometers, process calibrators.
- Complete all documentation associated with service order.
- Develop calibration procedures to meet the customer requirements while supporting traceability of the measurements.
- Maintain all equipment and standards per SOP's.
- Seek and facilitate sales of equipment when the opportunity is available.
Benefits
- Health Insurance
- 401k (Match 3%)
- Paid Time Off
- Holiday Pay
