Masis Professional Group is seeking a Food & Beverage Manager for the Worcester Bravehearts and will be a CONTRACT/SEASONAL position that will start in mid-May and end in mid-August. Details below!
*31 home games and some other non-gameday events where concessions will be needed.*
Location: Fitton Field (Baseball Stadium)
Job Summary:
The Food and Beverage Manager is responsible for overseeing all aspects of concessions operations at the ballpark. This role ensures that food and beverage operate efficiently, profitably, and in compliance with health and safety standards.
Key Responsibilities:
- Oversee the day-to-day operations of concession stands, kiosks, portable food, and beverage carts.
- Ensure all food and beverage locations are fully stocked, clean, and ready for each game or event.
- Monitor food preparation, presentation, and quality to maintain high customer satisfaction.
- Coordinate with vendors and suppliers to ensure timely delivery of food, beverages, and supplies.
- Develop schedules and assign shifts to ensure adequate coverage for all games and events.
- Respond to customer inquiries, complaints, and feedback in a professional manner.
- Coordinate special promotions, themed events, or new menu items to engage fans.
Financial & Inventory Management:
- Manage inventory levels, order supplies, and track usage to minimize waste and prevent shortages.
- Monitor sales, cash handling, and register operations to ensure accurate financial reporting.
Qualifications & Skills:
- 2+ years of experience in food service management, preferably in a stadium, arena, or large event setting.
- Strong leadership and team management skills.
- Knowledge of food safety and sanitation regulations.
- Experience with inventory management, budgeting, and cost control.
- Ability to work in a fast-paced, high-pressure environment.
- Excellent communication and organizational skills.
- Proficiency in POS systems
- Ability to work flexible hours, including evenings, weekends, and holidays during the baseball season.
- Restaurant management
- Shift management
