Title: Escrow Support Processor
Location: Corona CA 92879 (Hybrid)
Schedule: Ability to work Pacific hours - 6:00 am PST to 6:00 pm PST.
Duration: 3 months of contract with possible extension (Potential temp to perm depending on candidates’ performance and business needs.)
Pay Rate: $20/hr. on W2
OVERVIEW:
- Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes.
- Communicates information and instructions to escrow branches and occasionally customers.
- Primary role is to scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
- Receipt in Lender/ Buyer Funds, work closely with Escrow to provide in office support, fulfilling prior to doc conditions, manage HOA demands and process remediation and escrow support functions on a national level.
- This is a high volume, production role consisting of 6.5 hours of daily processing.
- Tasks are repetitive and not customer-facing.
- Managers will meet with worker monthly to review production numbers and train on new tasks.
- The candidate starts with 2 assigned processes/tasks, eventually building up to 17 processes once they have mastered previous tasks.
SKILLS:
- Strong customer service skills Competent with Microsoft Office Experience
- Time Management
- Leadership Skills
- Team Player
- Escrow/industry experience
