Patient Account Services Representative Ignite Your Career With CORA! As a Patient Account Services Representative, you would handle phone calls regarding the patient account, assist patients, clinic staff, and attorneys with billing questions, payment plan authorizations, and timely processing of statements. Our ideal candidate thrives in a fast-paced environment, is detail-oriented, computer savvy, and takes initiative to get things done.
This is a full-time position. Who We Are: CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to
Treating Everyone Right .
What You'll Love About Us: - Competitive Pay
- 7 paid annual holidays + PTO that grows with time
- Medical, dental, vision, disability, and life insurance
- 401K Retirement & savings plan
- Leadership development programs: coaching, mentorship, and skill-building activities
- Tuition reimbursement
What You'll Need: - 1+ year(s) of experience in Billing/Collections
- Minimum of High School diploma
- Proficiency with Microsoft Office Suite - Word and Excel is required
- Proficiency in data entry and management
- Strong time management and organizational skills
- Excellent verbal and written communication skills
- Good problem-solving skills with high attention to detail
- High level of personal integrity, reliability and honesty
- Ability to work effectively in teams and autonomously in a fast-paced environment
What You'll Do: - Ensure incoming calls are answered in a timely manner and properly documented in CPAS
- Assist patients, clinic staff and attorneys with billing and account questions; follow up with clinics as needed
- Make outbound collection calls to patients with delinquent balances
- Work collaboratively with clinic staff, patients and collection agencies
- Arrange payment plans and ensure timely collection of monies
- Maintain established guidelines in regards to productivity and accuracy
- Identify and implement improvements to meet or exceed established goals and objectives
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
