Site Reliability Engineer

Fractal • san francisco bay area, san francisco bay area, us • 2d ago

Responsibilities:

Monitoring system uptime and availability, ensuring functional and performance SLAs.
Responding to alerts from all critical infrastructure resolving environment issues.
Participate in analyzing incident trends and identifying root causes of the issues.
Triage problems for critical services and build automation to prevent problem recurrence.
Influence and create new designs, architectures, standards, and methods for supporting the platform.
Understand C3 deployment automation flows to upgrade as needed and effectively troubleshoot issues with system updates and upgrades.
Must be willing to participate in on-call rotation.
Work cross-functionally with Services and Engineering teams.

Qualifications:

Demonstrated a good understanding in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
Expertise in Linux Operating Systems, Networking, and Database concepts.
Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
Experience with Cassandra (or another NoSQL alternative).
Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
Experience with configuration management systems such as Puppet.
Experience in Bash or Python; to automate and monitor systems.
Experience with IaaC tools like Ansible or Terraform.
Excellent problem-solving, critical thinking, and communication skills.
Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
BS or MS in Computer Science, related field, or equivalent professional experience.

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