Duration: 6-months
Location: Remote
Pay Rate: $23.57/hour
JOB DESCRIPTION
* 30% Responsible for the membership verification and proper account addition or removal from manufacturer sales rebate contracts, with specific tasks including:
o Maintains and updates membership directories for contracts including enrollment where applicable.
o Reviews manufacturer contract membership lists to confirm eligibility before an account is linked to a contract. Will verify that all active ship-to's are also eligible to access the contract. Will coordinate with the sales rep and manufacturer to get approval for all ship-to's that are not initially approved.
o Advises Sales Reps whenever an acct is linked to or removed from a contract
* 25% Responsible for the creation and maintenance of manufacturer sales rebate contracts, with specific tasks including:
o Tracks and administers manufacturer sales rebate contracts and validates rebate contract data to ensure accuracy.
o Requests renewal contracts or extensions from the manufacturers prior to contract expiration.
o Compares the replacement contracts to the existing contracts. Informs management and sales reps of any significant cost changes, or items being added to / removed from the contract.
o Maintains GPO and non-GPO contract sell prices at both the plan and customer level.
o Responsible for designing and maintaining accurate files containing Customer level, GPO, Multi-tiered, All Sales, Plan and/or Customer Group contracts.
* 20% Responsible for the preparation, review, and analysis of chargeback details sent to manufacturers and the analysis and reconciliation of the manufacturer approvals and discrepancies, with specific tasks including:
o Prepares and distributes to the manufacturers the chargeback details on a monthly basis to justify our chargeback requests. Evaluates and reports chargeback activity to management, providing explanations as to why there may have been an increase or decrease in activity, such as a change in sales volume or product cost. Analyzes and reconciles sales rebate contract discrepancies. Works with Finance groups to determine recorded receivables versus outstanding receivables. Contacts manufacturers directly to follow up on collections of due chargeback receivables.
* 10% Analyze and resolve pricing discrepancies. Counsels sales reps or other departments on pricing and cost queries.
* 5% Participates in special projects and performs other duties as required.
* 5% Provides recommendations to management on software and hardware to improve workflow efficiency.
* 5% Prepares and distributes various reports to Contract Rebate team members that indicate if customer information has changed, new customers have been created, item status has changed, item has been replaced, potential unit of measure errors, and contracts will be expiring.
SPECIFIC KNOWLEDGE & SKILLS:
* Microsoft Excel and Access skills.
* Must be very detail oriented.
* Able to prioritize multiple tasks.
GENERAL SKILLS & COMPETENCIES:
* Strong time management skills and the ability to prioritize work
* Very good attention to detail and accuracy
* Customer service oriented and ability to work with and resolve complex issues
* Ability to plan and arrange activities
* Excellent interpersonal communication skills
* Excellent written and verbal communication skills
* Ability to maintain confidential and highly sensitive information
* Ability to work in a team environment
* Ability to multi-task
* Ability to manage conflict
* Capacity to work effectively under pressure
* Analytical thinking
* Oversee small projects
* Identify and recommend continuous improvement opportunities
MINIMUM WORK EXPERIENCE:
* Typically 4 or more years of related experience.
PREFERRED EDUCATION:
* Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
