Infrastructure Lead

Tata Consultancy Services • pittsburgh, pa, us • 1d ago

Job Description

Skill: Infrastructure Lead

Manage Certificate Renewals, T-Event Validation and Agile Patching for Critical Retail applications.
QA Incident Management.
Support Critical Retail applications in QA by providing L2/SRE level investigation, troubleshooting, triage and resolution for incidents.
Provide warm hand off for incidents that must be resolved by non-retail teams.
Manage incident metric reporting.
Support test efforts as needed (Performance Testing, Chaos Testing, Cloud Testing, etc).
Build Availability metrics buth UI and Scripted API calls.
Drive continuous improvement by analyzing QA incidents, establish alerting, create monitoring solutions and develop automated runbooks.
Govern OCP usage, provide OpenShift tuning consultation to application teams.
Build self-healing scripts, automate maintenance tasks, develop event and incident management automation.
Govern release process orchestration, Configuration automation, develop real time single view release dashboards.
Drive communications and QA environment coordination.
Facilitate/coordinate story development for QA stability objectives, focussing on critical customer journeys and delivering SLI/availability metrics in dynatrace.
Ensure scripts follow standards, performing design/code review or validating that they meet quality expectations.
Analyze Retail Openshift use, make recommendations to make effective use of allocated OCP resources, drive efficiency improvements for non prod and production environments.
Ensure Retail application OCP production configuration support stability targets.
Document JIRA stories for QA support team following best practices and oversee JIRA board delivery.
Document and organize SOP's.

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