Overview
Retell is a AI phone call platform automating call center communications, including sales, support, customer engagement, and retention calls (e.g., promotional calls, debt collection, etc.).
We closed a $4.7M seed round and achieved remarkable growth, reaching $5M in annualized revenue within 10 months. Retell AI is proudly backed by Alt Capital, Y Combinator, and other leading investors.
Position: Founding Senior Solution Engineer
Job type: Full-time, 40 hr/week onsite with flexible hours + 25-30 hr/week work from home
Salary: $200K - $310K
Equity: 0.5% - 1.25%
Commision: Based on performance
Bonus: $20k - $100k
Location: Redwood City, CA, US
US visas: Sponsors Visa & Greencard
Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed. Internet, phone bill covered.
Apply Here
Video Walk Through About The Product
https://www.youtube.com/watch?v=0LT64_mgkro
https://www.youtube.com/watch?v=D904X4VXXDA&t=663s
Job Description
Roles and responsibilities
- Partner with sales to drive successful deals and customer outcomes, ultimately increasing our number of enterprise customers
- Lead qualified product demos and pre-sales process for prospective customers
- Collaborate internally to maintain our documentation, demo environments and serve as a Sales Team for product requests
- Support solution selling and work cross-functionally with customers and internal partners to find solutions
- Lead and successfully execute POCs and POVs, building trust and collaboration with key technical stakeholders, to drive successful completion of engagements.
- Report product feature requests back to product teams
Qualifications
- Undergraduate degree in CS/CE/EE. 1+ year of working experience
- Friendliness & Empathy - Strong communication and presentation skills.
- Accountability & Collaboration - Comfortable working with both sales and engineers. Will do whatever it takes to deliver projects on-time.
- Proactiveness & Urgency - Willing to work long hours. Can juggle between multiple projects and deadlines.
- Growth Mindset & Love of Learning - Strong adaptability in any setting. Has exposure to the latest tech trends, know how to use a wide range of technical and non-technical tools
Benefits
- Competitive salary with an equity package, year end bonus
- Best health, dental and vision insurance available, 100% covered by Retell for you
- Catered Breakfast, Lunch and dinner everyday
- Monthly commute expenses fully covered
- Unlimited snacks and drinks
- Monthly Wellness reimbursement that you can spend on anything health related
- H1B and Green Card sponsorship available
- Option to reside at the office with your own private bedroom.
- A friendly office cat to brighten your day!
- The chance to innovate and push the boundaries of voice AI in a dynamic, venture-backed startup
