Provides social work services to patients and families within the Emergency Department in order to meet identified psychosocial needs, as well as to enhance problem-solving and coping capacities and to facilitate timely discharge by helping to connect patients and families to available community resources. The social worker provides psychosocial assessments, supportive counseling, trauma informed care, crisis intervention and works collaboratively with all other members of the healthcare team, ensuring clear communication and care planning to all patients.This role will include field response into the community, likely several times per day, to provide mobile mental and behavioral health services to citizens within the C-U metro area. This work component will fulfill a community support mission in accordance with Illinois act 102-0580, the new Illinois law establishing the 988 response system. This field role will be developed and expand over time in close coordination with the regional EMS medical director, the Illinois Department of Public Health, the Illinois Division of Mental health, as well as interfacing with existing community support assets and networks.
- Provides support and planning in cases of trauma, mental health crisis, death, and fetal demise.
- Field response into community, partnered with EMS, to provide mobile mental and behavioral health services to citizens within the C-U metro area
- Respond to all leveled traumas, victims of violence, and mental health pts in the ED
- Work with security and spiritual care for confirming/notifying next of kin process
- Connect victims with community programs & initiate communication with community resources
- Connect with outpatient social work to assure barriers removed for follow
- Collaboration for other needs: SANE patients, expirations, medication assistance, abuse/neglect cases, expirations, chemical dependency/ETOH, rehab resources, advance directives/POLST, Familiar Faces, Guardianship issues, sex trafficking, etc.
- Attend meetings with leadership regularly with community resources to build a bridge for communication between our department and the community.
