Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.
Year Round
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: Eligible Steamboat Resort employees will receive a Steamboat, Ikon, or Alterra Mountain ski pass for you and eligible dependents, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees.
- Discounted skiing + riding for friends and family of eligible employees.
- Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge.
- Dining discounts, retail and rental discounts, ski, or snowboard lessons.
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
- 401(k) plan with generous company match
- Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to six weeks for eligible employees
- Free regional bus pass.
For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at https://www.steamboat.com/doinggood.
POSITION SUMMARY The Vice President of Mountain Operations will provide leadership, management, and strategic direction for all on-mountain activities and planning including Slope & Vehicle Maintenance, Snowmaking, Lift Operations, Lift Maintenance, Ski Patrol, Mountain Planning and Construction. The VP of Mountain Operations is a member of the Senior Leadership Team that directs the overall vision and direction for the company. This includes ensuring that all goals and objectives are met or exceeded in all areas of responsibility including operational, financial, employee engagement and safety, as well as guest satisfaction and safety-oriented goals. This individual will also be responsible for on-mountain construction such as the building of lifts, compliance with all governmental rules and regulations as they apply to the Mountain Operations Division, coordination with other members of the Senior Leadership Team and working with various Divisions within Alterra Mountain Company to assist in development of goals and implementation of programs.
Mountain Operations departments provide the services and infrastructure for skiing operations and work closely with other departments to provide summer activities on the mountain. Department services are split between providing excellent guest service in areas where mountain operations employees interact with our guests and maintaining the mountain's infrastructure for the resort. Safety and risk management are important aspects of all mountain operations activities and remain the primary focus in all mountain programs and procedures. Planning for future development is ongoing in effort to provide opportunities for business growth. Regulatory compliance as well as positive relations with the U.S. Forest Service also remains a primary focus in all mountain operations activities and planning.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
ESSENTIAL DUTIESGeneral Responsibilities- In conjunction with President/COO, sets the goals of the Mountain Operations Division, establishes priorities, and ensures alignment with overall objectives of other SSRC divisions and Alterra Mountain Company
- This individual works with President/COO and the Senior Leadership Team to develop and update the five-year strategic plan for the Mountain Operations Division as well as the entire Resort. This includes establishing a system to monitor progress, and communicate the plan to all affected individuals inside and outside of the Mountain Operations Division, and insuring compliance with all other Divisions within SSRC and Alterra Mountain Company
- Develops and completes annual operating budgets, capital maintenance and expansion budgets; provides financial forecasts as appropriate.
- Reviews business plans on regular basis to include review of each business unit's achievement toward annual plan goals.
- Directly supervises the Project Manager in the development and modification of all mountain plans including master plan with the USFS.
- Provides leadership to the division and makes key decisions that affect levels of service, safety/risk management, employee engagement, cost containment, revenue production, and overall financial performance.
- Balance between running a cost effective, profitable operation; generating revenue; delivering a good employee experience; and delivering a quality, safe experience to our guests while also considering the planet and community impacts.
- Ensure Mountain Operations Division is following all areas of company and corporate policies and procedures including Finance, Human Resources and other divisions, and other regulatory include city, county, state and federal requirements.
- Serve as Designated Agent for the Colorado Passenger Tramway Safety Board (CPTSB). Responsible for compliance with CPTSB Rules and Regulations and ANSI B77.1 and all communications with the CPTSB including formal responses following inspections, licensing and reportable incidents as required.
- Weekly communication with the President to provide a status report on all areas of responsibility. Immediate communication will be necessary from time to time as emergencies, sensitive issues, or issues of major importance arise.
- Active participation in the weekly Senior Leadership Team meeting and manager meetings.
- Active participation in bi-monthly Safety Committee meetings.
- Work with the President/COO and Senior Leadership Team to ensure effective, on-going communications with all appropriate governmental and regulatory agencies and industry related organizations. The emphasis is on clear and concise communication of current issues and future plans to ensure that there are no surprises to any of the parties involved.
- Member of Ski Patrol Management Negotiation Team.
- Other duties as assigned
REQUIRED QUALIFICATIONS- Must meet SSRC minimum driving standards and have current driver's license; a successful motor vehicle record background check is required.
- Must be able to operate a computer with strong skills in Excel, Word, Outlook, etc.
- Must be able to communicate clearly in English, written and verbally.
- Ability to ski or snowboard at an advanced level.
- Must be able to walk/hike on uneven, challenging terrain.
- Work in inclement weather at various locations on the mountain. High exposure to cold, snow, wind, rain, extreme heights, etc.
- Ability to lift minimum 50 lbs.
- The ability to work with people, maintains positive relationships, and strives for excellence.
- Knowledge of equipment and machinery to establish maintenance and safety procedures and make smart buying decisions.
- General knowledge of the ski industry and what offerings are necessary to assure Steamboat remains competitive.
- Ability to problem-solve and interact in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers.
- Ability to be a consistent role model for company's Service Excellence standards.
- Select and motivate an industry leading management team.
- Articulate and strong communication skills with the ability to speak to large groups including employees, industry, community events or public meetings.
PRIOR EXPERIENCE AND EDUCATION REQUIREMENTS- 7-10 years of experience in Mountain Operations with specific experience in the areas of lifts, slope maintenance, snowmaking, and patrol.
- 5+ years of experience supervising and managing multiple areas of responsibility.
- 5+ years of experience developing and maintaining budgets of multiple areas of responsibility.
- 5+ years of experience managing multiple capital construction and large maintenance projects.
- 3-5 years of experience developing strategic plans, standards, and accompanying monitoring systems.
- Performance record showing success in achieving goals and effectiveness in working with all levels of management and operating personnel.
- College degree with emphasis in electrical engineering or business administration preferred or ten to fifteen years' related experience and/or training; or equivalent combination of education and experience.
COMPENSATIONThe base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Steamboat base salary range: $151,000 to $166,000 per year depending upon knowledge and experience.PHYSICAL REQUIREMENTS - While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
- Must be able to ski or snowboard and spend extended period of time outdoors all-weather conditions.
- This job is not particularly strenuous but must be able to perform all work performed by Mountain Operations personnel for short period of time.
- General hazards associated with all mountain operations positions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONSIndoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
