Team Cymru Inc Job Summary:
The Enterprise Account Executive will drive revenue growth by acquiring new customers, executing renewals, upselling existing accounts, and maintaining strong customer relationships. This role demands a strategic approach to sales, exceptional communication skills, and a dedication to customer success.
Why Team Cymru?
At Team Cymru, we lead the Cyber Threat Intelligence space, serving top-tier organizations like Microsoft, Cisco, Walmart, PWC, and Crowdstrike. Our mission is to save and improve lives by providing the most comprehensive threat intelligence available. We seek proactive individuals who thrive on challenges and embrace a “why not” attitude. You'll have the freedom to craft your go-to-market strategy, supported by a world-class sales operations team and technology stack. Join us in a massive, untapped market and work with prestigious clients, fostering long-term, rewarding partnerships.
Duties/Responsibilities:
New Business Development:
- Meet or exceed sales quotas by securing new Recon, Scout, and Feeds deals.
- Identify and qualify new business opportunities, converting leads into prospects.
- Manage the sales pipeline in Salesforce and generate new opportunities in assigned territories.
- Qualify and convert MQLs into sales opportunities.
Account Management:
- Execute renewals and upsell opportunities within existing accounts to maximize revenue.
- Maintain regular communication with customers through Quarterly Business Reviews (QBRs), calls, emails, and events to ensure satisfaction and retention.
Customer Onboarding and Enablement:
- Support customer onboarding and enablement to ensure successful adoption and usage of products.
- Lead customer enablement initiatives, including training sessions and presentations on new use cases.
Salesforce Management:
- Record all sales activities and update opportunity records in Salesforce for accurate forecasting and reporting.
- Utilize the MEDDPICC framework in Salesforce to drive sales effectiveness and pipeline management.
Customer Analytics and Insights:
- Collaborate with CST to establish a customer analytics division, leveraging data for insights on customer behavior and preferences.
- Analyze customer data to identify trends, opportunities, and areas for improvement, informing sales strategies.
Collaboration with Marketing:
- Work closely with Marketing to convert leads into sales opportunities.
- Provide feedback on lead quality and the effectiveness of marketing campaigns to optimize efforts.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in sales processes, methodologies, and tools, including Salesforce, Zoom Info and LinkedIn Sales Navigator.
- Ability to work independently and collaboratively in a fast-paced environment.
- Analytical mindset with strong problem-solving skills.
- Experience in customer success, account management, or sales enablement is a plus.
Education and Experience:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven track record of success in B2B sales, preferably in a SaaS or technology industry.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Availability to travel up to 25%.
Location:
- Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Delaware, Maryland, Virginia, North Carolina. Possibly Ohio and Indiana.
Join Our Team
If you're a driven and customer-focused individual with a passion for sales and business growth, apply now for the Enterprise Account Executive position. This is your chance to make a significant impact in the industry and contribute to our company's success. Join our dynamic team today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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