Job SummaryThe Visiting Nurse Association of Utica & Oneida County’s (VNA) LPN Care Coordinator is responsible for the maintenance of clinicians’ weekend schedules. This role also coordinates patient needs by processing and relaying information to appropriate resources and obtaining essential information from outside resources. Assists the team with the monitoring of the telehealth patients. Manages referrals for home care services and insurance authorizations. Works closely with Clinical Supervisors and the Intake Department to coordinate coverage of admissions and evaluations, while continuing to meet current patient needs
Core Job Responsibilities- Manages and assists with telehealth services and home monitoring system requiring patient interaction via phone.
- Enters patient information, referral and insurance information into the EMR (Electronic Medical Record) per call center processes. Referrals may include Home Health Care Services for nursing, physical, occupational and speech therapy, home health aides, social work, and respiratory therapy.
- Receives referrals and coordinates the day-today scheduling of resources/visits to meet physician orders.
- Functions as a resource to internal and external referral services and providers in the community.
- Schedules visits per established processes. Ensures clinician schedules have all pertinent visit and patient details.
- Ensures flow of patient information and documentation is complete, accurate and directed to appropriate area promptly.
- Assists in covering clinician schedules due to sick calls and other unexpected changes with staff. Also provides back-up coverage to other schedulers within the department.
- Coordinates patient supply needs and documents in the EMR.
- Serves as a patient advocate when needed.
- Adheres to applicable federal/state regulations and all MVHS policies.
Education/Experience RequirementsREQUIRED QUALIFICATIONS:
- Licensed and currently registered to practice as a LPN in New York State, with minimum of two years’ experience working as a practical nurse, preferably in an acute care setting.
- Ability to effectively communicate with patients/families/referral sources & Insurances.
- Strong working knowledge of Home Care Services (VNA/Senior Network Health (SNH)) and community resources (i.e.; MOW, Life Line, etc.).
- Strong organizational and time management skills.
- Computer literacy with proficiency in the Microsoft Office Suite, including but not limited to data entry, retrieval, and report generation.
Licensure/Certification Requirements- Licensed and currently registered to practice as a LPN in New York State
DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details Req Id 90380
Department NURSING
Shift Days
Shift Hours Worked 7.50
FTE 0.94
Work Schedule HRLY NON-UNION-LONG TERM CARE
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $19 - $31 Hourly
