Are you passionate about building materials? Do you have strong organizational skills and a knack for sales? We are seeking a friendly and motivated Sales Coordinator to join our team. In this role, you will play a key part in supporting our sales efforts, ensuring customer satisfaction, and enhancing a family-oriented culture.
As a Sales Coordinator, you will have the opportunity to work closely with our sales team, assisting with various administrative tasks and providing exceptional customer service. Your responsibilities will include managing customer inquiries, processing orders, organizing sales materials, and coordinating with other departments to ensure timely and accurate deliveries. This is an exciting opportunity for a detail-oriented individual to contribute to the growth and success of our company.
Key Responsibilities
1. Assist the sales team in managing customer inquiries, project schedules, open orders, and providing prompt responses and solutions.
2. Process and track sales orders, ensuring accuracy and timely delivery.
3. Coordinate with internal departments and external suppliers to ensure smooth order fulfillment and customer satisfaction.
4. Proactively identify unforeseen delays or problems and inform customers.
5. Maintain and update customer databases, contact lists, and call activity in computer system.
6. Prepare sales reports and presentations for management.
7. Coordinate and submit plans for take-offs and provide support to sales representatives in preparing quotes and proposals.
8. Respond to customer complaints and provide after-sales support when needed.
9. Research and enter all customer credits.
10. Help organize sales events and trade shows, including logistics and materials.
· Previous experience in a sales support or coordination role preferred.
· Excellent communication and interpersonal skills.
· Strong organizational abilities with attention to detail.
· Proficiency in Microsoft Office suite and CRM/Project/Order Management software.
· Ability to work effectively in a fast-paced environment.
· Familiarity with the lumber and building materials industry is highly preferred.
· Familiarity with residential construction plan reading a plus.
· Customer-focused mindset with a passion for providing exceptional service.
· Bi-lingual English/Spanish is a plus.
PI76f670da872a-25826-34700455
