Job Description
Does working hard, making history and having fun resonate with your professional lifestyle? Do you like to be creative, solving challenges with innovative ideas? Do you feel passionate about designing and building secure facilities using structured project management methodologies?
The Region Services Operations (RSO) Citadel organization owns and drives strategic, operational, and tactical initiatives to deliver secure spaces for AWS programs supporting our government customers globally. We empower organizations to achieve parity by offering flexible solutions that standardizes design and operations of secure spaces regardless of location, size, or customer.
This team is looking for an experienced project management professional to lead direct reports to meet strategic initiatives through cross functional teams to drive the planning, design and construction activities of secure office spaces to support the US Amazon Dedicated Cloud (ADC) communities.
This role requires someone with strong relationship building skills who will work with stakeholders on strategic planning/projects within Region Services organization. Some examples of project work may include support of delivering new or expanding current secure spaces.
You must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical discussions to troubleshoot project management issues and remove barriers to project success.
The ideal candidate is exceptionally analytical and has a continuous improvement mindset. They have program management skill sets and a strong communicator (verbally and written) to collaborate to solve cross-organization challenges creatively.
If Arlington, VA (HQ2):
This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
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Key job responsibilities
- Lead large scale, complex facility construction and retro-fit projects
- Influence current and future region strategic planning and forecasting models
- Document and standardize cross functional processes and procedures
- Develop, communicate and maintain project road maps
- Effectively prioritize and execute tasks
- Liaison between various teams and organizations to coordinate competing activities
- Document writing and presentations up to the director level
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn t about how many hours you spend at home or at work; it s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About the team
The Region Services Operations (RSO) Citadel organization owns and drives strategic, operational, and tactical initiatives to deliver secure spaces for AWS programs with government customers globally. We empower organizations to achieve parity by offering flexible solutions that standardizes design and operations of secure spaces regardless of location, size, or customer.
Citadel s vision is to provide global controllership across a portfolio of secure spaces for AWS customers operating in highly-regulated environments by driving efficiency and standardization. We work backwards from unique customer regulations, access to classified systems, and user experiences to offer solutions that enable customers to deliver upon their mission. Our service, Secure Space as a Service, centralizes strategic, operational, and tactical functions to deliver efficient operations for AWS customers.
Our customers are global, unique, and diverse; our services must adapt and provide efficient solutions to drive parity across all spaces globally.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA Columbia, MD, USA Herndon, VA, USA
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 7+ years of working directly with engineering teams experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in supporting / managing construction projects
- Current, active US Government Security Clearance of Top Secret or above
PREFERRED QUALIFICATIONS- 7+ years of technical product or program management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Demonstrated knowledge of technical program management and engineering best practices
- Experience with cross-organizational communication to both technical- and non-technical audiences from engineers to directors
- Proven experience in managing medium-sized enterprise projects, gathering and communicating technical requirements
- Experience solving challenging engineering problems with multiple constraints
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
