Description:
Professional Pump is a division of Crane Engineering Sales, LLC., located in Belleville Michigan. As a result of our growth, we have a need for a Senior Application Engineer.
The Senior Application Engineer utilizes sales and technical capabilities to grow Professional Pump business within assigned markets by selection and quotation of fluid handling equipment. Acts a technical resource for customers, account managers and other business units.
What You Get To Do
· Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
· Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
· Provides customer and team member product training and sales call technical support.
· Provides technical sales and marketing support to Professional Pump customers and staff.
· Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
· Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
· Develops the product and application knowledge necessary to service the needs of our customers and sales staff.
· Plans and implements process improvement initiatives in distribution and connected departments as directed.
· Assists the service department with technical issues having to do with build-ups and repairs.
· Helps train and mentor new inside sales and application engineers.
· Serves as an expert with systems and processes, seen as an approachable resource.
· Helps with integration and training at other branches as directed by acquisition integration lead.
· Brings innovative ideas on how to improve the efficiency of the inside teams.
· Helps create tools to increase the efficiency of inside teams.
· An advocate for growing the Professional Pump culture.
Requirements:
What We Need From You
· Bachelor's degree in a related engineering field preferred.
· Minimum seven years related experience and/or training; or equivalent combination of education and experience.
· Experienced engineer that has knowledge of pump equipment.
· Engineering professional with appropriate industry/educational experience.
· Customer-service focused that successfully responds to technical and non-technical customer and team member inquiries.
· Ability to handle a varied and fast-paced workload to meet customer requirements for projects.
· Well-organized and self-directed team player.
· Ability to work with various computer programs including vendor based software.
· Excellent written and verbal communication skills.
· Strong organizational skills and excellent attention to detail with a high focus on accuracy.
· Works well in a team environment with a diverse group of team members and customers.
· Strong initiative; takes independent, unprompted action and digs into problems without supervision.
· Ability to communicate effectively to a variety of audiences in written and verbal form.
· Ability to provide and support a vision and direction.
We Are Winning When
Our expectations are that team members demonstrate our Core Values.
· Integrity & Respect – Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
· Teamwork – Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
· Customer Focus – Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
· Excellence & Innovation – Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
· Passion & Energy – Bring passion and energy to our work so that we are energy givers, enabling us to own and pursue objectives in spite of obstacles and adversity.
· Fun! – Enjoy what we do and have fun with each other – celebrate a job well done… 25% more fun.
Benefits and Team Member Perks
· Positivity, cohesiveness and celebrating a job well done!
· Competitive compensation and benefits structure within a values-driven culture
· Generous paid time off program
· Comprehensive health insurance coverage
· 401k with generous company match
· Continuous learning through our talent learning management system – Crane University
· Office location for this position is Professional Pump, 41300 Coca Cola Dr., Belleville, MI
Apply today and join the team!
Professional Pump is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Professional Pump also participates in E-Verify to verify identity and employment eligibility.
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