Description:
Role Statement
Greeting, assisting and service all customers to provide an exceptional customer experience. Understanding basic product categories to help answer customer questions by recommending the appropriate items to complete customers projects.
Outcomes for Success
- Answer customers' questions on products and assist with selection of products for their project.
- Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
- Establish relationships with potential clients and assess their requirements to offer tailored solutions.
- Have a good knowledge of our product offerings and assist customers with small project estimates. Work to upsell by adding additional lines to each ticket.
- Process customers' orders.
- Process payments and returns. Assist sales team members with larger quotes and estimates as directed.
- Work with inside sales to contact and increase sales to existing house accounts.
- Keep the showroom, samples, and literature clean and current.
- Stock shelves with incoming merchandise for store products, maintain assigned areas.
- Assist with store cycle counts and inventories. Help keep system information accurate.
- Communicate effectively with customers and internal team members.
- Assist with customer challenges, such as credits, returns, exchanges, and service problems.
- Working knowledge of all products we can supply to customers.
- Basic understanding of construction methods.
- May perform other duties as assigned.
Wages
Starting wages will be based on years of experience and education.
Benefits
Benefits eligibility will be determined based on employment status and plan rules are subject to change
- Medical
- Dental
- Vision
- Company paid and voluntary Life + AD&D
- 401k with company match
- Vacation
- Sick leave
- Holiday pay
- Employer provided PPE
- Other great employee engagement benefits
Why TAL Building Centers?
Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers—pros and homeowners alike—by providing guidance for innovative, smart building solutions.
Our mission and core values drive everything we do.
Our Mission
We Help Build Better Communities
Our Core Values
We Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership.
We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities.
We Are Ambitious - We seek innovative solutions and go the extra mile.
We Are Accountable - We act with honesty and integrity.
We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment.
So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.
BHC22
Requirements:
- Minimum education of High School or equivalent.
- 1-2 years sales experience preferred but not required.
- Must be able to work as a team and communicate effectively.
- Good understanding of contractor sales process.
- Proficient with Microsoft Office tools and Point of Sale Programs.
Physical Requirements
- This would require the ability to lift files, open filing cabinets, bending, or standing on a stool as necessary.
- Exerting up to 20 pounds of force occasionally
- Work involves walking or standing for extended periods of time.
- May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
Compensation details: 16.28-24.75 Hourly Wage
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