Water Restoration Production Manager

Service Master of Tacoma • tacoma, wa, us • 5m ago

ServiceMaster of Tacoma is seeking bright, motivated, hardworking individuals to join our Water Restoration Team!

Are you interested in being a part of a team that focuses on a culture of being professional, reliable, and positive? Who trains and grows together to work smarter, not harder? Who is sincere in the desire to work together to deliver our customers a 10/10 experience? If so, we want to meet you!

What you'll do as Water Production Manager:

This is an in-person exempt position located in South Tacoma. Hours are Monday - Friday from 7am to 4pm with an hour lunch break, occasional need for early or late scheduling and crew needs, occasional on-call over the weekends and evenings. Salary range is $68,000-$75,000 annually.

Manage the daily coordination, performance and support of the water mitigation team. Ensure adherence to company policies and all state and local laws. Act as a resource for field personnel by ensuring they have proper training, tools, supplies and assist on-site when necessary. Constantly strive to improve processes, performance and culture.

Tactical duties:

Morning schedule review and crew line out
Monitor technician workload and balance resources
Interface with Project Managers and Estimators
Track timekeeping and ensure accuracy
Visit job sites to audit performance and compliance
Assist with jobs as needed
Supervise ~20 Water Restoration Foremen and Technicians

Strategic Duties:

Interview and hire new technicians and foreman
Develop and train personnel
Monitor efficiency and profitability metrics
Implement process improvements
Mentor and coach team members
Work with the operations manager to develop long term plans

Systems/Programs Utilized

ADP Workforce Now
Concur Expense
Quickbooks Time
Todoist
Microsoft Office Suite (Word, Excel, Outlook, Access)
Restore365/Dash
Mica
Xactimate

What ServiceMaster of Tacoma offers:

Training program to develop valuable career building skills;
Paid time off;
Medical, vision, and dental benefits for as low as $121.66/month;
Employer-matched 401(k);
Company paid AD&D and Life Insurance Policy (up to $25,000 paid to your beneficiary);
6 Paid Holidays/year.

What we ask of the Water Restoration Production Manager:

Must be at least 18 years old;
Must be able to enter data accurately;
Must have reliable transportation to Tacoma;
Must be a self-starter and have strong work ethic;
Must be able to prioritize;
Must be honest, reliable, and trustworthy;
Must have strong critical thinking skills;
Must be fair and open minded;
Must be able to maintain confidentiality;
Must be Positive, Professional, and Reliable;

If you have questions about what the Water Restoration Production Manager role includes or company benefits, please contact Lydia at 253-254-7766.

We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We are an Equal Opportunity Employer and we celebrate our employees individual skills and strengths.