OverviewJoin a pioneering team within a leading financial services organization, specializing in merchant services. Our commitment to customer success drives us to deliver tailored solutions and invaluable insights to meet their evolving needs. As the Manager of Key Money Specialists, you will lead a team of talented professionals who manage end-to-end business relationships with key merchants, driving revenue growth, enhancing merchant processing capabilities, and ensuring client satisfaction.
As the Manager of Key Money Specialists, you will oversee a team dedicated to cultivating and expanding relationships within the merchant services landscape. Leveraging your industry knowledge and leadership expertise, you will guide your team to serve as trusted advisors to key merchants, offering tailored solutions to optimize their payment processing capabilities. Collaborating across internal teams, you will ensure merchants receive comprehensive support aligned with their long-term objectives. Your role extends beyond overseeing transactions; you’ll empower your team with insights and expertise to foster a collaborative environment for sustainable growth and innovation within the mid-market segment. By consistently delivering exceptional service and strategic guidance, you’ll position Intuit as the partner of choice for merchants seeking to thrive in today’s competitive business landscape.
What you'll bring- Minimum 10+ years of experience in quota-carrying software or technology sales, with a focus on corporate account management within the merchant services industry
- Minimum 5 years Proven leadership experience in managing and developing high-performing sales teams
- Extensive industry knowledge and expertise in merchant services, with a proven track record of driving revenue growth and enhancing client satisfaction
- Experience managing accounts with multiple locations and annual revenues exceeding $25M
- Deep understanding of Account Receivable and Account Payable processes related to money movement
- Familiarity with SaaS platform solutions and customized master service agreements within the merchant services domain
- Familiarity with merchant service industry standards as it relates to rates, cost analysis, and risk management
- Strong business acumen, emotional intelligence, and sales skills, with the ability to innovate and iterate
- Prior experience in sales of accounting, ERP, or financial management software is advantageous
- Proficiency in managing large prospect pipelines through Salesforce and supporting partners throughout the sales process
- Familiarity with sales methodologies such as Challenger, SPIN, Solution, or Sandler
- Understanding of client management lifecycle and ability to collaborate effectively with diverse stakeholders
- Bachelor’s degree or MBA preferred
How you will lead- Lead, mentor, and develop a team of Key Money Specialists, fostering a culture of collaboration, innovation, and excellence
- Demonstrate Intuit’s values and promote an inclusive environment conducive to team growth and client satisfaction
- Develop and execute strategic plans to meet or exceed quarterly and annual revenue targets
- Support the team in proactively assessing and addressing merchants’ needs, offering tailored recommendations to optimize their business operations
- Articulate Intuit’s value propositions in the merchant services domain, showcasing expertise in QuickBooks payment platforms and competitive positioning
- Assist the team in delivering compelling presentations to C-level executives, showcasing ROI and driving adoption of recommended solutions
- Maintain and grow a robust sales pipeline, ensuring a sustainable sales cycle through strategic oversight
- Collaborate with key stakeholders and cross-functional teams to influence the buying process and deliver comprehensive solutions
- Serve as an escalation point for merchants, facilitating relationship growth and execution of solutions
- Utilize resources efficiently to streamline deal closures and enhance scalability within the team
- Measure and report on team success through metrics such as annual quota attainment, close rates, pipeline velocity, and retention improvements
