Description:
SUMMARY OF JOB
Responsible for supporting assigned lenders and commercial bankers in all phases of processing and servicing loans by providing administrative and operational support. Handles routine customer questions and inquiries, collects required documentation, prepares correspondence, and answers incoming phone calls and emails. Works with the lender to obtain required documentation for all new loan requests and assists with ongoing monitoring and reporting related to the business loan portfolio. Expected to assist in enhancing the relationship with the business members throughout the life of the loan and cultivating new loan opportunities.
ESSENTIAL JOB RESPONSIBILITIES
- Works directly with lenders, credit approvers, and loan operations to ensure loan documents are prepared in accordance with credit approval, loan documentation standards, and regulatory requirements.
- Reviews executed loan packages for accuracy and to ensure compliance with regulatory and policy requirements. Submits the final loan package to loan operations for funding and boarding.
- Assists in the prompt communication and coordination of closing with all parties involved, including vendors and merchants.
- Prepares borrower appraisal and engagement letters consistent with signed loan approval, limiting the Bank's exposure to additional liability.
- Prepares and maintain construction loan records, including construction draws, floor plans and Letters of Credit.
- Prepares and fund all advance requests including construction loan advances, line of credit advances and term loan advances.
- Assists Loan Officer with past due reports/notices and with extension of maturing loans. Actively monitors the exception/tickler reposts for required and past due documentation.
- Monitors post-closing documentation submissions for lender and collect necessary documents for loan file; responsible for filing the necessary collateral documentation to ensure that Inbank is secured as approved.
- Maintains current knowledge and follow all bank financial regulations and procedures.
- Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity.
- Other duties as assigned.
Requirements:
JOB REQUIREMENTS
Education: High School Diploma or Equivalent; College Degree Preferred
Work Experience: 1+ years of experience in retail banking or financial services
Supervisory Experience: N/A
Licenses/Accreditations: N/A
Computer Skills: Proficient with Microsoft Office Suite; 10-Key by touch is preferable
Other Requirements: Basic knowledge and understanding of state and federal lending laws; strong understanding of environmental and appraisal policies and procedures. Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, currency or coin, and operating a telephone. Must be able to open vault doors or lift/transfer items typical in an office environment.
Preferred Skills/Experience: Strong attention to detail and accuracy; professional and courteous communication skills. Ability to cross-sell and/or refer bank products based on customers' needs. Strong oral, written customer service skills. Ability to manage multiple tasks with minimal supervision.
SPECIFIC DUTIES AND RESPONSIBILITIES
Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information.
Financial: Familiarity with financial terms and practices; mathematical calculations.
Administrative Duties: N/A
Autonomy: Discretion for recognizing and minimizing risk to the bank.
Employees Supervised: N/A
Budget Responsibility: N/A
The applicant who is selected for this position will be eligible for the following compensation and benefits
- Targeted hiring range based on experience: $18.00 - $24.00. This range is an estimate based on potential employee qualifications and other considerations permitted by law under the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.
- Bonus Eligibility: Annual bonus based on Company Bonus Plan/Individual Performance and is at the Company Discretion.
- Benefits: Medical, Dental, Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance.
- Paid Time Off: Vacation and sick leave, as well as paid Bank Holidays.
- 401(k): Company match begins with the first contribution and follows the company vesting schedule.
- Other: access to career training and development opportunities, employee discounts.
- For more about InBank and our culture, visit us here: Who We Are
InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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