Job Location: Opeeka Headquarters - Folsom, CA
Position Type Full Time
Education Level 4 Year Degree
Salary Range $95,000.00 - $160,000.00 Salary/year
Job Shift Day
Job Category Professional Services
DescriptionJob Title: Quality Assurance Specialist
Pay Scale: $95,000 to $160,000 annually
Location: Folsom, CA (Not eligible for remote work)
About Opeeka
Opeeka is an innovative technology company, committed to boosting the health and well-being of people from all walks of life. Opeeka is the nation’s leader in care collaboration and person-centered outcomes measurement. We provide a robust Software as a Service (SaaS) solution to Healthcare Providers, Healthcare Insurance Companies, Government Agencies, and Community Based Organizations that serve people in need. Opeeka’s success and impact has been recognized in the healthcare industry and we are poised to significant growth and continued impact. Learn more at www.opeeka.com/news
Person-Centered Intelligence Solution (P-CIS), Opeeka’s principal technology, is a patient outcomes platform that connects to care organizations’ existing technology to extend its capability to support value-based care. Payers, states, counties, and care providers use P-CIS to unify the continuum of care, reduce burden on staff, and improve patient outcomes. There is no other technology on the market like P-CIS. It is the only platform to symbiotically work within the ecosystem of care technology to improve workflow, outcomes, care coordination, and overall care system performance.
Opeeka is searching for individuals to join our team who are comfortable working in a fast paced environment and are interested in leveraging their proven skills to help Opeeka capitalize on the significant growth opportunities ahead. If you are someone who is looking for an exciting opportunity with an early stage technology leader, keep reading.
Company Benefits
Opeeka offers a full range of competitive Company benefits to eligible employees.
Vacation
Full-time employees are eligible to earn and accrue vacation upon the first day of work. All full-time employees are eligible to accrue at least 80 hours of paid vacation time annually, and annual vacation time increases based on tenure.
Sick Time
All employees will be granted 5 days (40 hours) of paid sick leave in a lump sum at the time of hire and subsequently, at the beginning of each year on January 1st. Employees may begin to use paid sick leave on their 90th day of employment (or sooner, if applicable law requires). Employees can use up to 5 days (40 hours) of paid sick leave per year.
Holiday Pay
Upon hire, all employees will receive holiday pay for the Company observed holidays, which includes all Federal Holidays and the day after Thanksgiving.
Medical Insurance Benefits
Opeeka provides the option of a comprehensive medical insurance plan for eligible full-time employees and their dependents. Employees are eligible to enroll in the medical program on the first of the month following 30 days of continuous employment. The Company will pay a portion of the medical insurance premium, up to $550 per employee and up to $450 for covered dependent(s). Medical insurance benefits are available to employees, the employee’s spouse or registered domestic partner, and the employee’s legal dependents.
Dental and Vision Benefits
Eligible full-time employees may also enroll in an employee only, an employee plus children or a family contract on the first of the month following 30 days of employment.
Retirement Plan
Opeeka provides all employees who complete 90 days of employment with a SIMPLE IRA plan which is an excellent means of long-term savings for your retirement. For eligible employees, the Company will contribute a dollar-for-dollar contribution match, up to 3% of the employee’s annual compensation.
Position Summary
Improves reliability of new product development processes, maintains Opeeka’s quality standards, processes and systems on an ongoing basis to determine where improvements can be made. Designs test plans, scenarios, scripts, and procedures to identify software quality issues. Documents software defects, using bug tacking systems, and reports defects to the software development team(s). Identifies, analyzes, and documents problems with Opeeka software function, output, user interface, or content.
Duties & Responsibilities
- Establish QA process objectives to ensure results leas to the fulfillment of all product requirements.
- Plan testing activities according to company objectives and create a strategy based on project schedules and other project requirements.
- Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures.
- Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determine requisite quality control resources for an actual task order.
- Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation.
- Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle.
- Document testing results and analyze the errors to identity their root cause.
- Work with software development team(s) other testers, and stakeholders to troubleshoot testing failures and software bugs.
- Communicate with project manager(s) and other stakeholders about QA systems, activities, and progress.
- Help monitor performance and uncover system vulnerabilities through tools and bug tracking systems.
Financial Responsibilities:
Includes tracking and monitoring actual labor hours associated with projects to ensure labor costs stay within approved project budget.
Supervisory Responsibilities
There are no supervisory responsibilities for this position.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Abilities
- Proven high attention to detail.
- Demonstrated ability to manage time and energy based on priority level of all task deliverables.
- Proven analytical skills used to determine the root cause of a problem.
- Excellent written and verbal communication skills.
- Proven ability to convey ideas and suggestions effectively in written and/or oral communication.
- Proven ability to effectively work with multiple people from cross-functional teams.
Knowledge
- Demonstrated knowledge of software applications and programming.
- Demonstrated knowledge of arithmetic, algebra, statistics, and other mathematics.
- Demonstrated in-depth knowledge of how QA works within the software industry.
- Knowledge of latest trends and tools used to help improve QA processes.
- Working knowledge of ISO 900 International Standards is a plus.
Education and/or Experience
- Bachelor’s degree in Engineering, Math, Computer Science, or other related field.
- 3+ years experience in a Quality Assurance role for a Software as a Service or software development company.
- 3+ years experience with a variety of testing techniques such as UI Testing, Automated Testing, and Test Driven Development Strategies.
- 1+ years of experience with web security technologies.
- Previous experience with software coding is a plus.
- Previous experience in the healthcare technology industry is a plus.
Physical Requirements:
- Frequent on-site, team interaction.
- Frequent sitting, standing, and walking.
- Occasional to frequent repetitive motion.
- Frequent talking and listening in person and over the phone.
- Close up and distance vision requirements.
Emotional/Psychological Demands:
Ability to cope with: long periods of concentration; pressure and deadlines; occasional long or irregular hours; occasional public contact; changing priorities.
Work Environment:
Open office environment; moderate temperatures; moderate noise levels.
Compensation details: 95000-160
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