Must be able to work late night and weekends Essential Duties and Responsibilities:
- Escort, protect & assist the Scare-Actors on the midway during the Fright Fest Season as well as assist guests in the themed areas of the park
- Keep the Scare-Actors' safety in mind at all times by ensuring safe interaction between the Scare-Actors and guests.
- Escort Scare-Actors through the park, both on stage and backstage.
- Keep track of Scare-Actors in your assigned Themed Street area.
- Handle any issues that may arise in an appropriate manner.
- Keep guest safety and satisfaction in mind by answering questions regarding general park information.
- Must be able to maintain order in your assigned area through non-physical means.
- Must purchase the Park approved Fright Fest red polo and wear black pants and appropriate shoes.
- Monitor the performance of assigned performers to ensure Scare-Actors interact correctly with guests as they are trained.
- Provide direct feedback to the Scare-Actors if standards and rules are not followed in regards to safety.
- Report any behavior that may require coaching, counseling, or disciplinary/commendable action needed to help maintain and improve the performance of the group to the Supervisor.
- Diligently follow all scheduling in regards to parades, meals, breaks.
- Report any unsafe acts or conditions to the Supervisor immediately.
- Maintain a clean work environment for the assigned street area, break area, makeup area, and Show Wardrobe.
- Adhere to and enforce all park policies and procedures as outlined in their Seasonal Handbook and the Department Standard Operating Procedure Manual.
- Train new personnel as needed.
- Any other duties as assigned.
Skills and Qualifications:
- Minimum Age: 16
- Must be professional, self-motivated, energetic, and have an enthusiastic attitude.
- Must have strong teamwork skills and the ability to work with others.
- Must possess strong work ethic and the ability to multi-task.
- Must be willing to actively engage with guests to both assist them and/or stop them if they do not follow park policy.
- Must be able of stand/walk for the length of shift.
Other Functions: All other duties assigned or necessary to support the park as a whole.