Founded in the golden age of American industry in 1957, CHC has steadily positioned itself as a forerunner in the hydronic and HVAC solutions sector. With over six decades of persistent innovation and customer-focused evolution, CHC proudly stands as an emblem of industry excellence and reliability.
Our Legacy:
At CHC, we delve deeply into the intricate world of hydronics and HVAC equipment, steering innovation with every component we sell. We began as a small start-up with big ambitions, and through undeterred dedication, we emerged as industry leaders. Our long-standing presence in the market is not merely a testament to our robust products and services but also to the enduring relationships we have forged over the years with our clients, suppliers, and employees.
100% ESOP - A Testament to Our Commitment:
Our most defining moment came when we embraced an Employee Stock Ownership Plan (ESOP), making us a 100% employee-owned company. This transformative move exemplifies our unwavering belief in our workforce's potential and dedication. Ownership at CHC isn't just a title; it's the embodiment of true family values and teamwork. Each employee-owner remains a vital piece of our company's expansive mosaic, ensuring that every decision and effort translates into our collective success.
Family Values - Our Ethos:
CHC operates like a tightly-knit family, where each member's contribution is valued and nurtured. Our family values include trust, respect, and an inclusive approach to innovation and business growth. We believe that our strength lies in not just our advanced technologies or our industry prowess but also in the way we treat our people. At CHC, you're not a number – you're a cherished member of an ever-growing family.
Join Our CHC Family:
In a world that places immense value on individual progression, CHC invites you to be part of something more meaningful – a community where you can thrive both professionally and personally. As we continue to carve out new milestones and shatter benchmarks, we extend a warm invitation to professionals who yearn for a workplace that feels like home.
Our Vision:
We envision a future where every building breathes efficiently because of our hydronic and HVAC solutions and where our ESOP family of employee-owners continues to flourish. Driven by a shared purpose and a set of common values, we look forward to welcoming new members into our fold who resonate with our ethos of integrity, excellence, and familial comfort.
Embrace a career with CHC – where doors aren't just an entryway to the office but a gateway to a lifetime of opportunities and a workplace that reverberates with the warmth of family. Your journey with CHC isn't just about work – it's about building a legacy, being a part of history, and above all, finding a place where you belong.
Join us at CHC, and let's pave the path to a future brimming with possibilities, together.
Job Summary
The project manager's focus is to govern all phases of the project timeline process to allow our OSEs (Outside Sales Engineer) to maintain a minimum of 60% outside focus.
Salary Range: $80K - $90K
Essential Functions
The Project Manager will facilitate project development via: product sizing and selection, quote development, order entry & processing, material tracking, project timeline updates, and clear communication to internal and external involved parties. The above functions are not intended to be all-inclusive. Employees may perform other related duties as needed.
Sales Responsibilities
- Proactively update outside sales engineers and customers regarding changes in delivery schedules based on information provided by internal and external resources.
- Utilize Salesforce daily to ensure accuracy on all assigned or unassigned opportunities and update as appropriate.
- Identify and effectively communicate within Salesforce on the opportunity line level status within active commercial quotations
- Properly utilize the Chatter function in Salesforce to keep involved CHC parties current on projects
- Review OSE open order pipeline for accuracy.
- Interpret construction bid documents with the OSE to generate equipment selections, budget pricing and formal quotations.
- Show proficiency with factory-provided software / web-based equipment selection tools
- Consolidate information to assist OSE's.
- Develop customer relationships and work with OSEs on potential leads.
- Facilitate information between OSE's and other CHC departments.
- External communication – act as a liaison for OSE via phone, email, video meetings or other as deemed. necessary to facilitate coordination with other parties (contractors, engineers, end users, manufacturing partners)
- Provide customers with our standard application drawings based on their needs.
- Properly escalate and act with a sense of urgency on expedited orders/needs.
- Actively manage manufacturer lead times and communicate impact updates to open and existing projects.
- Order Entry – ensure line-level accuracy against approved submittals. Involve OSE as necessary.
- Ensure our sales and factory purchase order acknowledgments match all submittals, order entries, and customer purchase orders.
- Work with CHC Service Division to schedule start-ups or enter warranty cases through Salesforce.
- Adhere to the general wage procedure.
- Communicate updates at internal job log meetings
- Discuss competitive pricing situations with OSE and follow through with any special net requests to our manufacturer partners.
- EVPACO parts inquiry research and quote preparation.
- Order entry for AZ sales orders.
- Warehouse responsibilities TBD as we build out inventory, will call, etc.
- Report customer and business trends to Division Sales Manager.
- Travel as necessary for sales meetings, factory trainings, job site visits
- Other duties as assigned by CHC Management
- Communicate clearly and concisely both verbal and written with customers and staff.
- Maintain a cooperative working relationship with CHC staff.
- Stay up-to-date with the Department's Manual policies and procedures.
- Other duties as assigned.
Competencies
- Technical Capacity.
- Customer/Client Focus.
- Personal Effectiveness/Credibility
No Supervisory responsibilities for this position.
Travel is expected for this position.
Required and Education Experience
- 5 or more years of industry experience and a HVAC or Plumbing related AA degree or higher; 4-year degree preferred
- A valid driver's license is required to operate a motor vehicle and you must maintain a driving record acceptable to our liability carrier.
- Plumbing &/or HVAC background.
- Experience with Salesforce or a CRM tool
Preferred and Education Experience
- Technical sales experience.
- Contractor industry experience.
EEO Statement
CHC's policy is to provide equal employment opportunity to all applicants and employees. CHC does not discriminate based on pregnancy, childbirth or related medical conditions, race, religious, creed, color, gender, national origin, or ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, or any other basis protected by federal, state, or local law, ordinance, or regulation. This EEO policy applies throughout our operations including recruitment, hiring, terminations, training, promotion, transfers, compensation, and benefits. The Human Resources Department should be contacted immediately if an individual believes that he/she has experienced discrimination. CHC will not retaliate or allow retaliation against anyone who files a complaint or assists in the investigation of an administrative charge alleging discrimination. Note: You may request a copy of your job description from your manager or the Human Resources Department.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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