Operations Agent Logistics Coordinator
Mobile, Alabama
Company Profile:
EMO Trans, Inc., a multinational, dynamic freight logistics company with approximately 400 employees and growing, has international offices, as well as offices in key US cities. Established in 1965, EMO Trans has grown to more than 30 U.S. offices and 250 network locations in over 120 countries around the world.
Job Summary:
The Logistics Coordinator Import/Export is a full-time entry-level position supporting the Operations teams in air and ocean transport. Responsibilities include all aspects of transportation, including communication with the office/agent, customs, and the client. Ensures quality follow-up of import/export shipments; communicates thoroughly both internally and externally.
Essential Duties & Responsibilities:
- Create and process ocean/air import/export documents.
- Coordinate and arrange shipping freight with our Overseas and US agents and partners.
- Track cargo from origin to the final destination; check shipment status, PODs and charges, follow up shipments for final ETA date.
- Provide exceptional Customer Service.
- Communicate with Airlines/Steamship lines.
- Create invoices.
- Process/arrange payments.
- Support and maintain the Quality System (ISO) by working closely with management, sales, and/or operations to ensure goals and objectives are met regarding the function(s) of this position.
- Ensure adherence to procedures for any issues of non-conformance that could or do directly affect the success of the Quality System.
- Other duties as assigned.Desired Skills and Expertise:
- Enthusiastic, positive, and internally driven with a sense of urgency and a whatever-it-takes attitude.
- Commitment to excellent customer service, supporting both external and internal customers, utilizing effective communication and follow-up skills.
- Excellent oral, written, and interpersonal communication skills.
- Focused attention to detail and strong organizational skills.
- Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management.
- Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; ability to learn various computer programs including freight forwarding software.
Qualifications:
- Experience in international logistics operations and customer service is desired but not essential.
- Minimum high school diploma or GED.
- Candidates must be legally eligible to work in the US.Benefits Information:
- Medical-including Health Savings Account and Health Reimbursement Accounts
- Dental plan
- Life & AD&D
- Long Term Disability
- Company matching 401(k) and Roth K Plans
- Two weeks vacation, sick and personal time, floating holidays
- Employee Assistance Program (EAP)Salary Range: $36,000.00 to $42,000.00.
EMO Trans Inc. is an Equal Opportunity Employer. No employee or applicant for employment will be discriminated against because of race, color, religion, age, national origin, sex, disability, marital status, veterans status or the presence of non-job-related medical condition or disability or any other legally prohibited statute in compliance with Federal and State equal employment opportunity laws.
