Job Title: Patient Assistance Counselor III
Location: Remote
Duration: 06 Months
Shift Timings: Training is 8:00 Am - 4:30 Pm CST (6- 10 Weeks)
Shift after training will be 10:30 AM - 7pm CST
Purpose:
The Patient Assistance Counselor I (PAC) provides support to those patients who are uninsured, underinsured, who have limited benefit coverage and or who have high out of pocket prescription and medical expenses which may qualify them into the Patient Assistance Program. The PAC provides high quality customer service to both patient and healthcare providers (HCPs) for specialty prescription medication provided by the Patient Assistance Program. The PAC will coordinate review of all application documents, conduct insurance investigations when applicable, assess patient's financial information and provide an outcome status to patients and HCPs.
