JOB DESCRIPTION
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
- Collaborative Environment AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
Additional Details: Tuition reimbursement for ASE Certifications, NO Sundays, State of the art equipment with Technician software updates, clean well equipped shops that are open to members and nonmembers with consistent car count
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Essential Functions:
Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
Utilizes hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass minimizing any vehicle damage that could occur.
Glass repair and replacement will be completed per industry / AAA specifications.
Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from supplier and additional parts / items for installations are on hand.
Technician will communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.
Responsible to provide outstanding level of member / customer satisfaction and will represent AAA in a professional manner.
Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service / quality issues.
Responsible to maintain a clean and safe work environment and adhere to OSHA safety and compliance standards.
Responsible to report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents
Education and/or Experience:
High School diploma or GED required
3-5 years experience
National Glass Association (NGA) certification desired.
Required to obtain NGA certification within 60 days of employment or as determined by management.
Physical Demands: Required by the Americans with Disabilities Act (ADA).The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Must be able to lift and or move up to 100 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Must be able to work in severe weather conditions. May drive up to 300 miles per day.
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