Overview
The goal of the Dispensary General Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.
Pay Range: $60,000 - $70,000
Preferred seniority: General Manager
Job responsibilities:
Hire & train a passionate staff through mentorship and development.
Improve processes to promote growth of the company.
Budget operating costs and P&L responsibilities.
Use of software tracking systems.
Oversee inventory and vendor relations.
Cash handling.
Handle customer and employee concerns.
Familiarity with product knowledge and recommendations.
Maintain the facility.
Create an inviting environment to gain new customers and increase returning clientele.
Provide support with multiple employee initiatives and team building.
Create systems for a smooth running store that promotes the brand's mission and upholds regulations.
Required skills
Must be 21 years of age or older.
Bachelor’s degree.
5+ years of leadership experience in a high-volume retail sales environment.
3+ years experience in the Cannabis Industry
Proven track record of developing talent.
Desired skills
Experience working in a retail environment with inventory including some sort of regulated product (e.g., alcohol, pharmaceuticals, perishables, etc).
Required elements