Arc3 Gases, Inc. (“Arc3”) is a growing, multi-generation family-owned and operated manufacturer and distributor of industrial, medical, food and beverage, and specialty gases and welding supplies, with over 55 locations in Tennessee, Georgia, Virginia, the Carolinas, and Maryland. We have a broad retail and distribution network that enables us to provide outstanding service to customers of all types and sizes, and we serve many industries ranging from fabrication and manufacturing to research, health care, and food and beverage. Arc3’s CO2 division supplies CO2 and nitrogen gases and generation systems to customers from Delaware to Florida.
Arc3 succeeds by building lasting relationships with our employees, our customers, and our business partners. We treat people the right way, we’re reliable, and we engender trust using our technical expertise to help our customers build and improve their businesses. We attract, develop, and retain employees who deliver this value consistently over time by offering them competitive pay and benefits and a long-term career path, and by heavily investing in their safety, health, and overall well-being.
Job Summary
Arc3 is looking for a qualified individual to join our team as a Regional Floater out of our NC Metrolina Region, an area that covers the Charlotte, Denver, Monroe and Gastonia stores. You will play a critical role in developing and maintaining strong customer relationships because you will have direct, face-to-face contact with Arc3’s customers on a daily basis. The job can be physically demanding and time-sensitive, but you will find it very rewarding as you earn our customers’ trust by providing consistently exceptional customer service.
Responsibilities and Duties- Perform counter sales and assist customers in the store when necessary.
- Perform route sales duties and assist customers at their locations when necessary.
- Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
- Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
- Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
- Possess strong welding product knowledge and self-management skills to deliver superior customer service.
- Safely and efficiently load, deliver and unload hard goods and cylinders containing compressed gases to customers, and retrieve empty cylinders.
- Operate a forklift, pallet jack and other warehouse equipment.
- Strictly comply with all safety rules and DOT and OSHA regulations.
- Maintain the appropriate drivers’ license and endorsements.
- Inspect vehicles before and after use according to DOT and company maintenance checklist.
- Keep the inside and outside of your truck safe and clean.
- Other duties and projects as assigned.
Qualifications
- Two or more years’ experience working in the welding industry preferred.
- High school diploma or equivalent (GED) preferred.
- Class B CDL with HazMat, airbrakes, and tanker endorsement.
- Industry and related product knowledge, as well as experience handling compressed gases preferred.
- Customer service or sales experience preferred.
- Must be at least 21 years-old.
- Must meet all physical qualification standards imposed by regulation for truck drivers.
- Excellent oral communication skills, ability to work independently, self-motivated, and ability to pay attention to detail.
- Excellent customer service skills.
- Excellent time-management skills.
- Excellent driving record.
- Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs.
- Must be able to work outdoors in varying temperatures.
- Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities. Frequent bending also required.
- Must be able to operate in a drug-free workplace.
Benefits
- 401(k) Retirement Plan with Company Match
- Health, Dental, and Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Health Savings Accounts with Annual Company Contribution
- Company Paid Short-Term and Long-Term Disability Insurance
- Company Paid Life and Accidental Death and Dismemberment Insurance
- Voluntary Life, Critical Illness, and Accident Insurance
- New Employee Referral Bonus Program
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Wellness Program with Health Insurance Premium Discounts
- Company Paid Uniforms
- Personal Protective Equipment Reimbursements
Equal Opportunity Employer. Disabled/Protected Veterans.
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