Summary:
What you’ll do:
The AAH Medical Staff Floor Manager will be responsible for elevating the quality of patient and client care through operational efficiency. They will provide leadership and on-the-floor coverage to our evening and overnight teams, with ongoing coaching and training to ensure ASPCA policies and Fear Free Guidelines are consistently followed. The Floor Managers are responsible for establishing a safe and compassionate environment for our patients, clients, and team by fostering a supportive and productive work environment.
What you’ll get:
- Work/life balance:
- two weeks of paid vacation time to relax
- paid sick time to heal
- ten paid holidays to observe
- plus - one week of paid personal time to celebrate what and when you like
- Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care, and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually)
- Paid CE
- Sign on bonus
What makes us different:
- We are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on.
- AAH is designed to provide lifesaving, subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pets. We help those who have nowhere else to go.
- You have the chance to work directly with our shelter and animal recovery center patients to provide medical care for victims of cruelty and neglect.
- The ASPCA has robust professional development programs to help you grow as a medical professional and a person.
Schedule:
You have the option of working three 12-hour overnight shifts or four 10-hour overnight shifts. Days and hours are flexible but must provide coverage on Thursday and Friday overnight.
This is a full-time exempt position based out of our 92nd Street office, this candidate will need to be flexible, as some early mornings, evenings, weekends, and holidays may be required.
Responsibilities:
Job Responsibilities include but are not limited to:
Nursing Care (60 %):
- Perform all of the duties of an overnight wards AAH Licensed Veterinary Technician.
- Possess in-depth knowledge and understanding of veterinary medical concepts
- Provide compassionate and quality patient care at all times utilizing Fear Free Guidelines.
- Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry.
- Possess critical thinking and multi-tasking skills
- Able to prioritize and re-prioritize based on hospital and patient needs
- Proficient in animal handling and restraint for various medical procedures
- Treat animals and clients with care and respect.
- Competently explain to client, information doctor has documented about an animal’s condition.
- Document and communicate and patient concerns or observed changes to Veterinarian
- Feed and medicate patients following veterinarian and LVT instructions
- Lift patients up to 40 pounds
- Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques
People Leadership (20%):
- Monitor and report any medical concerns.
- Foster a positive and productive work environment where patient care, client service and our mission are a priority.
- Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary.
- Listen to and understand employee concerns, encouraging staff to problem solve and provide viable solutions.
- Consistently provide high-quality feedback to direct reports, conduct quarterly one one-on-ones with all directs to build strong relationships, provide clear direction, and encourage opportunities for development.
- Build and maintain strong-performing teams. Utilize training, coaching, and continuous feedback to drive performance and ensure the teams have what they need to be successful.
- Maintain adequate staffing levels at all times; re-assign appropriate responsibilities to each staff member to maximize coverage in the event of call-outs, injuries, increased volume, etc.
- Support staff in appropriate and professional handling of any adverse client or patient events.
Operational and Managerial Support (20%):
- Oversee the general and preventative maintenance needs for all AAH medical equipment.
- Responsible for daily controlled substance reporting and technician’s Cubex registration and training.
- Oversee standards for all supplies include medical, basic animal care & blood supply.
- Provide management with suggestions to update systems and procedures as necessary to maintain the highest level of patient care and customer service.
- Collaborate with ARC management on NYPD and CIA intakes, coordinating and communicating logistics.
- Perform other duties as assigned.
Exemplify the ASPCA’s Core Values:
- Has Commitment and dedication to improving the lives of animals
- Demonstrates Ownership and feels responsible for outcomes
- Believes in Team – that we are stronger together
- Seeks to Elevate others and reimagine what is possible
- Focuses on Impact, specifically making change for animals
Education:
- New York State Veterinary Technician License required.
Qualifications:
- Ability to work under minimum supervision.
- Minimum of 5 years’ experience working in a veterinary hospital preferred.
- 2 years leadership experience preferred.
- Strong veterinary medical knowledge base.
- Excel, Word, and Power Point.
- Ability to plan, organize and effectively present ideas and concepts.
- Willing to work additional hours when necessary.
- Willing to be flexible with days off when necessary.
Additional Information:
We encourage a candidate who demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility.
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $86,500 - $91,500. In addition to a competitive salary, this role offers a signing bonus.
For more information on our Benefit offerings, click here.
Join our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required)
Education and Work Experience:
High School Diploma (Required)1-2 years working in a supervisory position, preferably in a busy veterinary practice
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
Please don’t forget to attach your resume to complete your application.
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.
