All About Caring Home Care is hiring a Home Manager to assist the Home Lead with day-to-day operations necessary to coordinate, record, and facilitate client care per the CSSP. The Home Manager is there to assist the Home Lead. This individual reports directly to the Home Lead and executes on the Home Lead's goals and objectives.
Home Manager Principal Accountabilities:
- Setting up the monthly schedule, and planning activities, and making necessary preparations for activities and outings.
- Assist the Home Lead with training for the new caregivers.
- Leading outings per the Home Lead's discretion.
- Grocery shopping for the week, meal plans for the week.
- Assess equally proportioned work among staff, per the Home Lead's guidance.
- Able to work late when needed and/or fill in unfilled shifts.
- Perform direct IHS Cares.
- Accountable for cleanliness, organization, and safe environment in household.
- Responsible for ensuring the team fulfills all expected shifts, manages team attendance and coverage.
- Ensures professional services and delivery by all team members, identifies and reposts any team member concerns to the designated House Lead within 24 hours.
- Required to work with minimum direction and problem solve as needed.
Individualized Home Support (IHS) Job Description
Position Purpose:
An IHS support person provides guidance to adults or children when they need support in at least one of the following community living service categories. These categories include Community participation, Health, safety, and wellness; Household management; and Adaptive skills. The IHS worker reports directly to the Assistant House Manager or if unavailable the House Lead.
IHS Principal Accountabilities:
- Community support and guidance
- Safely getting in and around the community. Safety and awareness of the environment.
- Maintains clean and current driving license and vehicle that is safe and suitable for transporting clients. Providers must report any traffic or other violations that impacts their ability to work or provide care services.
- Use and access of resources. Skill-building to meet transportation needs.
- Communication skills and planning including in situations of leisure, recreation, and socialization.
- Health, safety, and wellness.
- Assisting the client to arrange healthcare, meetings, and appointments.
- Cueing, guidance, supervision, training, and instructional support to complete self-care.
- Support the client to design and meet strategies to reach their health, safety, and wellness goals.
- Must report changes or concerns regarding mental, physical, or emotional state of the client.
- Provide personal care services as needed.
- Maintain diet restrictions per the Care Plan and Provider guidance.
- Household management.
- Cueing, guidance, supervision, training, or instructional support to complete routine household care and maintenance.
- Cueing, guidance, supervision, and training of household safety skills.
- Support and training to increase positive behavior, reducing or eliminating challenging behavior.
- Support and training to increase crisis prevention skills and the ability to problem solve.
- Support and training to increase sensory/motor development in acquiring functional skills.
- Support and training to increase positive communication, companionship, and social skills.
Professional Guidelines:
- Caregivers must be fully aware of Protected Health Information (PHI) and Personally Identifying Information (PHI) guidelines and practice professional confidentiality.
- Social media: Professional boundaries are important in all healthcare settings, but they are even more important in-home care nursing. One of the biggest issues today is client family/caregiver relationship in social media. Given the federal requirements for client confidentiality, it is dangerous for a caregiver to befriend a client (or family) on social media. Indicating on social media that you are a client's caregiver by using the client's (or family) name, the client's page, or a picture, may violate a client's PHI or PII. If a caregiver and client (or client's family) are connected on social media, the caregiver must take great precautions to be sure that they never indicate being the client's caregiver: that relationship is confidential.
- Role Reversal and Vocational Professionalism:
Role Reversal is when a caregiver shares his/her problem with the client (or family). Because the client and family depend on the caregiver so much, the client and family often want to help the caregiver solve problems. Clients and families often discuss their health, emotional and social problems with their caregivers, and that is appropriate. It is not appropriate, however, if the caregiver to shares her/his problems with the client or the client's family. Likewise, it is not appropriate for the client to discuss agency decisions regarding scheduling, co -worker relationships, wage, or other employment related issues with the client or family. Caregivers and Professionals and members of a team with specialized roles and should communicate via proper channels to those with relevant authority within the organizations and teams involved.
As part of our commitment to professionalism, we have specific training for our caregivers at hire and annually during their competencies. All of our caregivers must do all the training and get the support they need to succeed as home care professionals.
Whilst providing IHS Services, the caregiver should not conduct personal business or use personal devices or watch television while on the clock.
Caregivers must never be verbally, physically, or sexually abusive to any person.
Caregivers must show respect the clients' dignity, privacy, property, finances, religion, cultural and world views.
Must keep track of hours worked, submit accurate and complete timesheets and expenses if occurred. Non-live-in providers are required to check in at the beginning and end of each workday indication if services were provided in home or community, using the IHS EVV mobile application or system approved by All About Caring Home Care.
Specific Job Knowledge, Skills, and Personal Abilities Required:
- Must be 18 years of age
- Ability to pass a background study which includes fingerprinting.
- Demonstrates compassionate attitude toward caring for others.
- Previous experience in private duty home care preferred but not required.
- Ability to listen and communicate clearly, fluently, and diplomatically, verbally and in writing.