Title: Field Service Representative
Location: Boise, ID
Shift: Day shift
Compensation: Base pay- $60+ (OT) - $550 /month in car allowance + gas, tires and oil changes, 3-5k bonus - $50 a day in per diem - tools provided & expense account - = over $77-89k/1st year
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% - On the road routinely to visit customer sites
Common military profiles hired: GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.
Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you're committed to excellence and are dependable.
--- Install and service all equipment represented by our company
--- Assist our customers in the resolution of problems they may encounter
--- Identify and correct hardware failures, software discrepancies, or programming problems
--- Instruct on proper use regarding applications, operation and maintenance
--- Provide telephone consultation for customers and Stile's personnel with problems on our equipment
--- Recommend corrective action and troubleshooting approaches
--- Assist in training other company Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
--- Up to 90% travel as required.
Requirements:
--- Mechanical, electrical/electronic skills ry
--- Experience with computers, pneumatics and hydraulics
--- Experience in the woodworking industry a plus
--- Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
