REQUIRED EXPERIENCE:
- Minimum of two (2) years’ related experience required in Loan Operations /Servicing.
- Working knowledge of loan operations and loan documentation requirements
- Proficient in:
- English (communication, reading, writing, grammar and mathematics)
- Interpersonal relations and communication
- Organizational skills
- PC skills (including Microsoft Office) FISERV, and ability to learn job-specific software
- Visual and auditory skills
REQUIRED EDUCATION:
- High School Diploma (or equivalent) with emphasis in Business or Accounting curriculum
WE OFFER:
- Medical insurance
- Dental insurance
- Vision insurance
- PTO
- 401K
- Paid Federal bank holidays
- Life insurance
- LTD insurance
- Flexible spending account
- Health savings account
RESPONSIBILITIES:
- Maintaining excel sheets on workflow for each department assigned.
- Records mortgages, assignments of rents and lease, and UCCs on various county websites.
- Scanning new loans to the Director system
- Prepares mortgages and partial releases for loans that are paid off within 30 days of payoff; updates log.
- Prepares paid off loan packages for borrowers.
- Mail merge print and mail letters.
- Sort incoming mail, add loan numbers & names with distribution to all departments.
- Ensures borrower has adequate insurance over lifetime of loan – from closing to being paid.
- Reviews draw requests for completeness and accuracy.
- Remits payments for insurances and taxes from all escrow accounts in accordance with the defined regulatory timelines
- Performs detailed post-closing review of closed loan packages verify tracking on FISERV for Insurance, Recorded mortgages, assignments of rent and lease, and UCCs.
- Retrieves documents and/or files as needed for Lending, Credit, and Loan Administration Departments.
- Assists with other loan operations duties as assigned.
- Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
- Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements.
- Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.
- Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.
First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We will provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.
First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity of expression, genetic information or any other characteristic protected by applicable law.
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