Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Unit Clerk provides organization, scheduling, and processing of all documentation for provider practices. This is an admin position doing mainly clerical type functions. Answering inbound calls and referrals.
This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm (flexible within 30 mins to 1 hour). It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 3680 NW Samaritan Dr Corvallis, OR.
We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
- Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
- Assists with processing referrals, Rx refills, pre-authorization for medications and procedures, input of numbers on documentation for posting.
- Facilitates collection of all necessary information required for patient visits. General administrative functions including photocopying, faxing, and processing of incoming faxes.
- Prepares documentation for next day visits.
- Processes new patient record request forms and sends to Chart One.
- Processes forms, i.e., CDRC, OHSU, Doernbecher, Legacy, etc.
- Responsible for coordinating activities consistent with the effective and efficient completion of drug prior authorization requests relative to assigned clinic departments.
- Reviews lab orders as needed per protocol, based on PA request.
- Plays a key role in maintaining a high level of patient and practitioner satisfaction by providing responsive action to requests and exceptional customer service.
- Serves as a liaison between patients, community pharmacies, and practitioners.
- Improves the quality of care through continuing education. This includes attendance/participation in most in-services/department meetings and remaining current on clinic/department policies and procedures.
- Participates in the orientation and training of new employees.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- 6+ months experience in a medical office
- Ability to work Monday - Friday, any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm (flexible within 30 mins to 1 hour). It may be necessary, given the business need, to work occasional overtime or weekends
Preferred Qualifications:
- Ability to work well with providers, clinical staff, and patients
- Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work
- Knowledge of medical terminology
- Intermediate computer skills
Physical and Work Environment:
- The noise level in the work environment is usually moderately quiet
- Exposed to patient and environmental conditions, and some unpleasant sights, smells and contagious diseases
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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