Description
Quality Assurance RN - Patient Safety Officer
This position will support Swedish Edmonds and Swedish Mill Creek
Full Time
Day Shift
Hiring Bonus and relocation for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence Swedish that begin on your first day of employment. Join us, and find out how many ways we offer you the chance to focus on what really matters - our patients.
Responsible for patient safety with primary responsibilities related to support of the Swedish patient safety team as well as support of the Culture of Safety Initiative.
The patient safety role includes being a member of Swedish organizational response to quality variances and having or developing skills to evaluate variance reports, perform root cause analysis and Healthcare Failure Mode Effect Analysis and investigations for serious safety events in support of the patient safety program. Participate and lead quality and safety meetings throughout the organization. Review and analyze safety trends and help guide strategic planning and prioritization for quality and safety related initiatives.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
- Identifies high-risk areas through Root Cause Analysis (RCA), case investigations, e-QVR referrals, phone referrals, incidents/accidents, and other relevant data sources.
- Conducts Root Cause Analysis (RCA) to identify “root causes,” risk reduction strategies, and improvement strategies.
- Conducts interviews with physicians, independent practitioners, managers, clinical nurse specialists, and staff in order to identify case specific details and to develop a complete understanding of events.
- Develops support systems for staff and physicians involved in unanticipated events.
- Reviews records, researches cases, and creates formal documentation of adverse events and sentinel events.
- Convenes and facilitates the RCA Analysis Teams and RCA Review Committee to validate the root cause and action plan and to ensure that accountable individuals are assigned process improvement responsibilities.
- Communicates with senior leaders regarding reportable adverse events and provides information as needed.
- Manages event reporting in compliance with regulatory requirements and organizational policies and procedures, including reporting adverse events to the Department of Health.
- Promotes integration of programs with Risk Management, Accreditation and Safety, Medical Staff Performance Improvement, and Patient Relations departments.
- Provides leadership through participation in organizational planning, policy making, and consultation with a patient safety, risk reduction, and loss prevention focus.
- Represents the department in system wide committees and makes referrals to mitigate risks such as write-offs, payment for follow-up services and care.
- Collaborates and coordinates service recovery following events to minimize risk of claims.
- Develops targeted educational programs in conjunction with RCA action plans.
- Educates physicians and managers related to the RCA process and promotes compliance with organizational policies and procedures.
- Develops abstracts and case studies from actual events to use for teaching programs for staff and medical staff, protocol development, and process improvements.
- Continues to expand professional expertise by remaining current on regulations, technology and effective management practices.
- Creates and participates in curriculum design for New Employee Orientation and Annual Education.
Required qualifications:
- Bachelor's Degree in Nursing Baccalaureate degree (BSN) from an accredited school of nursing or must actively pursue and attain a BSN within six years of hire.
- Upon hire: Washington Registered Nurse License
- 2 years of Clinical experience.
- Project management experience.
- Experience in change management with internal & external customers including physicians, staff, managers, and directors.
Preferred qualifications:
- Master’s degree in nursing, business, education, hospital administration Or equivalent educ/experience
- Process improvement training.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 296860
Company: Swedish Jobs
Job Category: Clinical Quality
Job Function: Quality/Process Improvements
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 3900 SS Risk Management
Address: WA Seattle 747 Broadway
Work Location: Swedish First Hill 747 Broadway-Seattle
Pay Range: $50.01 - $79.16
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits
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