Northpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for Roofing Advisors for our Charlotte, North Carolina office.
Our Roofing Advisors are committed company employees, responsible for selling a roofing system tailored to the customer's needs through either retail or insurance sales process. Other responsibilities include timely sales lead follow-up and building and fostering a network of referrals. Roofing Advisors will be provided a weekly supply of sales leads!
Responsibilities
- Understand the basic sales process for both retail and insurance roofing sales and be able to discern when either type of sale is appropriate for a particular customer
- Ability to develop sales skills in retail or insurance sales if lacking significant experience in one or the other
- Willingness to participate in weekly and daily training to improve sales skills
- Discipline to manage leads within the company CRM software daily
- Comfortable and supportive of a team environment where Roofing Advisors act as professionals and share information, data, and market observations within the team
- Develop relationships with customers; manage difficult customer situations; respond to requests for assistance in a timely manner
- Represent the Company in a professional and courteous manner when interacting with customers, adjusters, vendors and other members of the public
- Establish and maintain relationships with new and existing customers through email, telephone, in person meetings and industry events
- Document all sales activity in database with a high degree of accuracy and correctness
- Use marketing tools and data to maximize sales efficiency and effectiveness
- Maintain up-to-date calendar, be timely to appointments and responsive to customers and co-workers
- Payment collection
- Attend department meetings, keep current on sales information, products and industry trends
- Train other sales representatives
- Meet or exceed sales targets
- High school diploma or equivalent
- At least 2 years of sales experience in roofing; experience in both retail and insurance roofing sales preferred
- Comfortable working with technology; iPad based CRM, email, basic computer skills
- Ability to incorporate weekly and daily training into their sales schedule
- Ability to travel; must have a valid driver's license with clean driving record
- Excellent communication skills; good listener
- Effective and professional presentation skills
- Self-motivated; sales driven and a team player
- Ability to overcome objections and perform within a short sales cycle
- Familiarity with building codes, laws, and regulations
- Ability to safely climb stairs, set and climb a ladder/roof
- Familiarity with tablets, Apple iPads (iPadOS)
- Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Benefits
- Company vehicle and fuel card
- Medical, dental and vision insurance
- Prescription benefits
- Life insurance
- Disability benefits
- Paid Time Off
- Casual dress code
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