Description:
Position Summary:
An exciting business development opportunity to work with thought leaders and game changers in the mental health and addiction field! Ellenhorn's Referral Relations Manager, engaged in clinical outreach, will be responsible for building new clinical and business relationships, as well as maintaining and fostering existing ones. We are seeking an energetic, efficient, and enthusiastic individual who excels at working independently and as part of a larger marketing team. With locations in Boston, New York, and Los Angeles, an ideal candidate should be knowledgeable about each area and able to keep the big picture in mind. This role offers a chance to travel, meet new people, and educate others about the groundbreaking Ellenhorn model and philosophy.
Essential Functions and Responsibilities:
- Build market position by locating, developing, educating, and maintaining business relationships with individual clinicians, consultants, and institutions.
- Research and source private practice clinicians, consultants, hospitals, and community-based sites to introduce the company's programs.
- Establish and maintain working relationships with referral sources to ensure continued collaboration and referrals.
- Work with management, recruiting, and staffing departments to identify where the greatest caseload needs are during the calendar year.
- Provide marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
- Update job knowledge and skills by participating in educational opportunities.
- Attend marketing events and exhibitions as required.
- Maintain the marketing department's documentation and databases with the help of the marketing coordinator.
- Maintain knowledge of all branches of the organization by participating in retreats and all-staff meetings.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Be available for business relationships for any questions or concerns related to the company.
- Be available for business relationships for any initial intake questions, tours of the offices, and initial meetings with families.
- Complete work autonomously and efficiently.
- Comply with all company policies and procedures.
- Maintain strict confidentiality on matters pertaining to the company and its associates.
Success Factors/Job Competencies:
- Strong problem-solving skills on both strategic and functional levels.
- Commitment to company values.
- Excellent interpersonal and communication skills.
- Strong team player.
Qualifications Required:
- More than 5 years of experience working with mental health and addiction facilities.
- Ability to travel no less than twice per month.
- Ability to learn new computer systems.
- Excellent interpersonal and organizational skills.
About Us:
At Ellenhorn, we offer community integration programs to help those receiving psychiatric services maintain their social roles and stay connected to nourishing networks. Using the evidence-based Program for Assertive Community Treatment (PACT) model, we provide an effective alternative to traditional care. Our dedicated team embraces diverse talents and fosters a supportive work environment.
We pride ourselves on our strong clinical training program, including group supervision and a comprehensive onboarding process. Our approach is community-focused and collaborative, fostering a casual, open, and professional environment. We have a high retention rate, reflecting our commitment to a positive work culture.
Ellenhorn has been in operation for 18 years and currently employs 95 dedicated professionals. We offer competitive salaries and comprehensive benefits, including Medical, Dental, Vision, Life Insurance, Disability Insurance, 401k matching, PTO, and Flexible Spending Accounts.
Requirements:
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