About the Role & Team
"We Power the Magic!" That's our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
We seek an experienced Lead QA Performance Engineer who will join a Performance Engineering team. Primary responsibilities include leading performance testing and analysis of critical services, troubleshooting performance issues with Cloud services and applications, recommending accurate Cloud scaling parameters for services in Load and Production, environments and coordinating performance testing projects, forecasting work for self and testing personnel, and being responsible for scripting and performance testing personnel.
This position works closely with various business engineering and production teams to review requirements, develop performance testing estimates and test plans, and provide an excellent customer quality support that is in Disney's DNA! The role requires someone who is technical, proactive, hard-working, constructive, and highly motivated.
What You Will Do
Responsible for ramping up new performance testing projects in close partnership with business partners and being able to prioritize work, build a solid plan, and completing on time to support the project launch dates
Review complex architecture diagrams and application user documentation so you can build estimates for amount of work and build a testing plan
Responsible for crafting breakdown of project tasks to meet project objectives
Responsible for communicating project status to project manager, Directors or above
Responsible for capacity management/scaling of our cloud services to meet demands during launches
Accountable for/instructing other performance engineers how to create breakdowns of tasks
Accountable for/guiding other performance engineers how to complete tasks on time
Responsible to help unblock self and bring up issues/blockers to the right leader if necessary
Responsible for sharing their work/experiences, and successes with the team
Required Qualifications & Skills
Minimum of 7 years of related work experience
Excellent communication and relationship skills, and be able to articulate sophisticated technical topics to both technical and non-technical staff
Communicate clearly in high pressure situations to all levels of stakeholders
Represent our organization in incidents that involve other business units
Experience performance testing complex service architectures including related services, caches, and databases
Demonstrable analytical and problem-solving skills
Have experience in:
Performance Engineering Fundamentals (expert)
JMeter (expert)
Code Profiling (expert)
APM tools (expert)
Test Data Management (expert)
Chaos Testing (experienced)
Agile Project Management (experienced)
Cloud Infrastructure (experienced)
Java fundamentals (intermediate)
Database fundamentals (intermediate)
Caching Technologies (intermediate)
Docker/Containerization (understanding)
Education Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
The hiring range for this position in Glendale, CA is $136,000 to $182,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
