Job Family:Admitting Representative
Travel Required:None
Clearance Required:None
What You Will Do:Birth Clerk Specialists prepare birth certificates for submission to the California Department of Public Health Vital Statistics. Duties include data gathering, typing forms, obtaining signature and timely reporting. Interviews parents for birth certificate information and analyzes accuracy of said document for the timely submission to the State.
Essential Functions and Responsibilities:- Manage all essential tasks related to birth certificate completion that includes extracting required data from medical records, validation of parent information, and submission of birth certificates to California Electronic Birth Registration System and amend errors as needed.
- Ensures all compliance requirements are met through the procurement of patient signatures on documents related to birth certificates.
- Accurate data capture and entry into the electronic birth registry system in accordance with state vital statistics guidelines and regulations for the submission of birth certificates.
- Responsible for obtaining a Voluntary Declaration of Parentage (VDOP) and acting as a witness at the time of patient signature.
- Demonstrates knowledge of and facilitates Paternity Opportunity Program (POP) including completing and filing of forms per guidelines set forward by the state.
- Performs clerical activities including ensuring complete patient medical records related to birth certificates and POP forms.
- Ensures that all birth certificates and POP forms are filed with the state in a timely manner per established guidelines.
- Facilitates communication activities between caregivers, departments, patients and visitors including prioritizing and triaging all incoming telephone calls according to organizational and unit expectations.
- Maintains accurate daily census and other statistical information such as outpatient logs for appropriate units.
- Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the hospital, and its related interests.
- Attends department specific education/training, in-services, and staff meetings.
- Assists with the registration of patients as needed.
- Serves as a mentor to new associates and assist in new employee orientation.
- Serves as preceptor/trainers to new hires and orienteers.
- Performs other duties as assigned
- Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
- Excellent communication and outstanding customer service and listening skills.
- Basic keyboarding skills.
- Ability to analyze and interpret birth certificate data.
- Critical thinking, sound judgment and strong problem-solving skills essential.
- Team oriented, open minded, flexible, and willing to learn.
- Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
- Ability to follow oral or written instructions and established procedures.
- Ability to function independently and manage own time and work tasks.
- Ability to maintain Quality Assurance, Productivity and other Key Performance Indicator (KPI) expectations/standards.
- Ability to maintain confidentiality.
What You Will Need:- High School graduate or equivalent.
- 1-2 year hospital and patient registration experience.
What Would Be Nice To Have:- Bilingual in Spanish
- Associates Degree and or Revenue Cycle certifications.
- Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
- Working knowledge of medical terminology and anatomy and physiology is preferable.
The annual salary range for this position is $43,400.00-$65,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
