Job Title: Commercial Insurance Assistant Account Manager
Location: Petoskey, MI
Department: Commercial/Business Insurance
Employment Type: Full-Time
Who are we?
KorthaseFlinn is one of the top independent insurance agencies in the area. We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We're on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work.
Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you'll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork.
When you join us, you can expect:
Competitive compensation
Work-life balance and employee well-being
A supportive, diverse, people-first culture and mindset
A voice at the table to create constructive change and work on purposeful products
Time dedicated to professional development
Job Summary
We are seeking an outgoing and detail-oriented Commercial Insurance Assistant Account Manager to join our team. This entry-level position is ideal for individuals looking to start their career in the insurance industry and offers a unique opportunity to learn and grow within a supportive environment. As an Assistant Account Manager, you will assist in managing client accounts, providing exceptional customer service, and supporting the overall operations of the commercial insurance department.
Key Responsibilities
Client Support:
Assist in the preparation and processing of insurance quotes, applications, and renewals.
Respond to client inquiries and provide information regarding policies, coverage, and claims.
Maintain and update client records in the agency management system.
Policy Administration:
Support Account Managers in handling policy changes, endorsements, and cancellations.
Ensure timely and accurate delivery of policy documents to clients.
Assist in reviewing and verifying the accuracy of policy information and endorsements.
Claims Assistance:
Provide initial support in the claims process, including gathering necessary information and documentation.
Communicate with clients and insurance carriers to facilitate the resolution of claims.
Administrative Support:
Perform general administrative tasks such as e-filing, scanning, and data entry.
Assist in scheduling and coordinating client meetings and appointments.
Prepare and distribute client communications and marketing materials.
Team Collaboration:
Work closely with Business Insurance Advisors and other team members to ensure seamless client service.
Participate in team meetings and contribute to the continuous improvement of department processes.
Qualifications
Education:
High school diploma or equivalent required.
Associate or Bachelor's degree in Business, Finance, or a related field is a plus.
Experience:
Previous experience in customer service or administrative roles preferred.
Familiarity with insurance products and services is an advantage but not required.
Skills:
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to learn and adapt to new software and systems.
Attributes:
Customer-focused with a positive attitude.
Ability to multitask and prioritize effectively in a fast-paced environment.
Team player
Willingness to learn and pursue further education and certifications in the business insurance field.
Benefits
Competitive salary.
Comprehensive health, dental, and vision insurance plans.
401(k) with company match.
Paid time off and holidays.
Professional development and training opportunities.
Supportive, collaborative, and enjoyable work environment.
How to Apply
Please apply only through the link. An invitation to a brief assessment will be sent upon submission of application. Please email if you do not receive an invitation to the assessment or if you have any other difficulties in the application process. Applications will not be accepted, by email, fax or paper correspondence.
KorthaseFlinn Insurance & Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: This job description is intended to provide a general overview of the position and is not exhaustive. Duties, responsibilities, and activities may change based on business needs.
Ready to take the first step in your insurance career? Apply today and join our team at KorthaseFlinn!
Job Types: Full-time, Permanent
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Weekly day range:
Monday to Friday
Work setting:
In-person
Office
License/Certification:
Insurance Producer License (Preferred)
Life Insurance License (Preferred)
Ability to Commute:
Petoskey, MI 49770 (Required)
Ability to Relocate:
Petoskey, MI 49770: Relocate before starting work (Required)
Work Location: In person
