Accelerate your Career!
At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.
Job Responsibilities: What you will do
To coordinate and implement systems to maximize the utilization of the company's assets while working in an assigned customer's environment.
Lead on-site operations at the customer facility; perform Planning, Driver Management and/or Customer Service functions.
Communicate effectively and professionally with assigned customer personnel on all levels while developing positive and solid relationships to enhance growth.
Maintain an understanding of and demonstrate customer service processes; communicate daily with responsible Swift planning centers to ensure customer commitments are being met.
Assist in collecting and maintaining current customer information in the system.
Work with all Swift internal departments to resolve customer or company issues when necessary.
Learn customer's in-house processes and systems to better facilitate on-site operations and increase efficiency; educate customer on Swift and transportation operations.
Serve as an on-site daily extension of Sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with Customers.
Generate appropriate reports regarding service, including but not limited to OS&D, accessorial, etc, and assist in evaluating cost factors associated with business.
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
Perform any other responsibilities as required by leadership or customer.
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Qualifications: What you need to bring
2+ years of customer service, planning or driver management experience required,
Transportation experience preferred.
Bachelors degree or equivalent combination of education and/or experience required.
Must be able to work under stress while remaining professional at all times.
Must be proactive and work efficiently independently with no supervision.
Must possess good communication skills.
Pay Range: $57,500.00 - $70,000.00 Annual
What we offer:
Competitive starting salary commensurate with experience and geographic location.
Potential bonus pay based on company performance.
Opportunities to volunteer and give back to local communities.
Comprehensive Benefits Package which includes:401(K)
Medical, Dental, Vision, Disability, Supplemental and Life Insurance
Paid Time Off
Employee Stock Purchase Plan
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
