About the Role & Team
Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust!
As an Associate Visual Media Systems Specialist on the Visual Media Production team, we not only contribute to delivering world-class content but also innovate creative technology solutions for immersive experiences.
This is a full-time role and will report to the Visual Media Systems Manager.
What You Will Do
- Understand video editing workflows from acquisition to delivery, ensuring flawless operations
- Setup and support WindowsMacOS computer workstations and shared storage solutions to facilitate cohesive work environments
- Responsible for archiving media, documentation, and basic network troubleshooting
- Provide robust technical support for both Windows and MacOS desktop systems, NAS, RAID, and network servers
- Assist in motion graphics collaborative workflows with tools like Adobe Creative Suite, Cinema 4D, Maya, Unreal, and various motion graphics plugins
- Understand desktop/server hardware, professional video IO hardware, web streaming technologies, and codecs
- Stay updated on industry advancements and give insights to optimize processes and systems
- Knowledge experience with helpdesk and IT operations best practices, including basic knowledge of network environments, software updates, and general computer workstation fixes
Required Qualifications & Skills
- Proving track record in video production or media production facilities.
- Knowledge of wired networking, LAN technologies, and familiarity with LAN/WAN support and maintenance
- Outstanding verbal and written communication skills to collaborate closely with technical and non-technical stakeholders effectively
- Ability to adapt to flexible schedules, including nights and weekends
Preferred Qualifications
- Experience with IP Video Transport, including RTMP and NDI, using modern CDN
- Prior experience in live video production environments
- Any relevant technical certifications
- Proficiency in providing support for Unreal Engine environments
- Experience in developing and using Smartsheet for workflow optimization
- Ability to provide robust support for desktop systems
Education
- Bachelor's degree in a technical field or equivalent work experience
Additional Information Benefits and Perks: We offer a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about benefits and perks at https://jobs.disneycareers.com/benefits
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