Responsible for scheduling patients for elective and urgent appointments, working with Prior Authorization staff to assure necessary authorizations are in place, as well as pre-registering patients by collecting patient demographic and insurance information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.
Minimum Education
- High School Diploma or equivalent.
Minimum Work Experience
- 2 years prior registration/scheduling experience.
- 3rd party payer experience preferred.
Required Skills, Knowledge, and Abilities
- Demonstrated strong knowledge of Medical Terminology.
- Demonstrated typing ability of 40 wpm
- Basic Microsoft Windows desktop application and navigation skills.
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Demonstrated logic and critical thinking for problem resolution.
- Ability to work with minimal supervision.
- Ability to organize, prioritize, and manage multiple tasks.
Pay Range: $17.11 - $25.41
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