Job Title: Quality Manager
Job Type: Full-time
Reporting to: Director of Operations
Location: Jessup, MD
About Us
At Tate we are passionate about everything we do. Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions, for over 60 years. We have expanded our manufacturing footprint across the US, Europe, Australia and are excited to have opened a new 287,000 sq. ft. manufacturing site in St. Paul, Virginia, and an additional 40,000 sq ft of manufacturing at our site in Belgium in Q1 2024 alone.
Our experienced team is expanding, and we are excited about our fresh, dynamic, and inclusive team of experts working collaboratively on projects, as we continue to stay ahead of the data center revolution. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and our business remains committed to developing lower carbon, sustainable solutions, in keeping with our 10-year Planet Passionate sustainability strategy. We are excited to potentially welcome you as part of our team. Together, let's shape the future of data center infrastructure with innovation, excellence, and a passion for sustainable growth.
About the Role
The Quality Manager will be responsible for the quality assurance function of the manufacturing facilities, OEM suppliers, and contract manufacturers for Tate.
What You'll Do:
- Create and maintain manufacturing's quality control operator work instructions and in-process check sheets in strict alignment with engineering drawings and specifications.
- Ensure quality of existing manufactured products by conducting shop-floor audits and verifying manufacturing's adherence to quality control processes and procedures.
- Collect and analyze shop-floor data as a basis for continuous improvement and prepares daily, weekly, and monthly quality assurance summary reports.
- Ensure new products are launched with the highest quality by proactively establishing quality assurance and control processes before product launch via strict adherence to the qualification process.
- Establish and maintain an effective Supplier Quality Assurance Program by designing, implementing, and maintaining vendor quality standards for purchased raw material and sub-contracted parts. Ensures material traceability and robust vendor corrective action and continuous improvement.
- Oversee the performance of routine & job-specific performance tests to ensure compliance with internal and external published specifications.
- Oversee and be responsible for inspection and handling of nonconforming material and calibration.
- Assist with the continuous improvement of product and manufacturing processes to improve quality, reduce costs, and ensure product quality objectives are met.
- Develop and implement ongoing evaluation and training programs for all staff; ensures all employees under the quality function meet expected competencies for their role and ensures training plans are implemented to address any competency gaps.
- Maintain awareness of individual contribution to and the impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel.
Additional Expectation
- Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
- Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
Employee Benefits
- Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
- World of Wellness Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a Health Advocate. We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
- Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
- Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
- Mentorship and development: At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
- Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate, take ownership and strive for excellence.
Tate is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status. Come aboard as we champion diversity and inclusivity in the workplace!
Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.
What You'll Bring:
- Bachelor's degree in an engineering discipline and a minimum of 5 years' experience working in the quality function in a manufacturing environment.
- Hands-on experience defining and implementing quality management procedures to meet product engineering and market requirements.
- Understanding of process variability, its impact on product quality, and the use of statistical tools to measure variability and drive continuous improvement.
- Hands-on experience with advanced statistical tools, including sampling size, hypothesis testing, process capabilities, Individual Moving Range chart, and six pack analysis.
- Experience in root cause and corrective action / Lean 6 Sigma understanding.
- Hands on experience implementing and/or using in-line automated IT integrated data collection and SPC analysis systems.
- Strong engineering aptitude and the ability to assist with translating product specifications to manufacturing (machine, equipment, and tooling) processes that exceed a CpK of 1 and approach CpK of 1.33.
- Knowledge of Lean manufacturing as applied to the quality management process.
- Production Part Approval Process (PPAP) experience required.
- Knowledge of aluminum extrusion cutting, milling, and assembly; adhesives used in laminating processes; metal stamping; resistance/spot welding; paint (E-coat powder coat) processes; and cement/ concrete processes preferred.
- Strong written and verbal communication skills.
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