System Performance Engineer I/II – Northern California
Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an experienced System Performance Engineer to support our Northern California region. This position includes regional travel 90% IN THE FIELD.
We are open to ENTRY LEVEL candidates with DAS experience and will provide on-the-job training or System Performance Engineer II Level. Pay will be commensurate with experience.
QUALIFICATIONS:
- Bachelor's Degree or equivalent work experience
- Three (3) to Five (5) years of RF Engineering, In-Building DAS, RAN or Small Cell experience with RF Math competency
- Advanced knowledge of industry test equipment, such as: Spectrum Analyzer, Demodulator, Cable Analyzer, Power Meters, Scanners, UE's
- Ability to complete RF Link Budgets, Power Sharing and Noise Figure Calculations
- Ability to interpret blueprints and iBwave design files
- Ability to manage multiple projects simultaneously
- Ability to think outside the box and meet customer deadlines, perform as the go-to person for other CTS /customer issues
- Ability to remain calm under pressure and present a positive professional attitude at all times.
- Ability to find and isolate troubles in distributed antenna systems thru logical troubleshooting methods and signal tracing
- Strong verbal and written communication skills
- Strong computer skills, Bluebeam, Microsoft Office suite (Excel, Word, Power Point, MS Project, Visio)
- Proven ability to work in a fast-paced environment and adapt quickly to change
- Must be a self-motivated individual with ability to work independently and in team environments with a positive attitude
- Must be able to travel within region with valid driver's license
JOB DESCRIPTION:
As part of the Northern CA Operations Team; The System Performance Engineer position will insure that installed systems are performing and operating as designed and in accordance with all CTS' or customer standards, practices, SLA's while fulfilling all contractual obligations.
RESPONSIBILITIES:
- Responsible for onsite technical implementation and troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks.
- Perform pre and post RF benchmark data collection and data analysis.
- Interface with CTS operations teams to ensure networks are accurately built with highest quality standards.
- Perform CW testing, spectrum analysis, segment and system sweep testing as well as PIM and OTDR testing, as required.
- Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing
- Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems. Some after-hours may be required to meet SLA's.
- Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues.
- Oversee AHJ inspections and 3rd party testing as necessary.
- Work collaboratively with CTS operation teams and clients to meet or exceed contractual obligations and client expectations.
- Provide technical guidance to the Project Manager and other members of the Construction Team to mitigate or prevent any issues that may arise during the project.
- Ensure Regional Director/Operations Manager and customers are aware of issues that will impact project completion or budget.
- Use of small hand tools to perform minor installation tasks.
- Maintain comprehensive project documentation using CTS' cloud-based file system
- Responsible for creating and generating technical updates, reports and mops for the In-Building DAS systems. Conduct field work and organize test/measurement files.
- Manage project deliverables for closeout package.
- Continuously improve practices based on lessons learned in the design and implementation process.
- Capacity to learn new DAS hardware and software in a short time working under pressure.
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