Description:
IV. Responsibilities:
· Attend bi-weekly Care Coordination team meetings.
· Responsible for maintaining a caseload of up to 20 Health Homes program participants.
· Responsible for completing required data collection, statistical, and program reports, and other administrative reports.
· Responsible for the direct supervision of select care management staff.
· In rare occasions, when immediate supervisor(s) are not available, provide coverage and general oversight of the Care Coordination Program.
· Complete New York State Community Mental Health (CMH) assessments and reassessments as required.
· Responsible for the oversight of the outreach process of all Health Home referrals including but not limited to: sending information letters, phone contacts, street contacts, researching referral locations and maintaining referral lists by outreach and hiatus status.
· Represent the agency at the weekly Single Point of Access (SPOA) meetings, as needed.
· Attend trainings and meetings relevant to Health Homes.
· Ensure that all client records are maintained electronically through FCM and AWARDS.
· Assist in maintaining oversight of new client intakes and ensure referrals are entered in FCM and AWARDS.
· Review and ensure all Health Home program participants' files adhere to compliance guidelines (i.e. Medicaid, Office of Mental Health and Department of Health).
· Coordinate monthly billing for outreaches and assigned caseloads.
· Establish and maintain linkage with appropriate community agencies and service providers.
· Represent MHA at meetings and events as necessary.
V. Other Duties:
· In the spirit of teamwork, answer MHA's main office phone as needed.
· Participate in MHA's committees as needed.
· The duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
VI. Terms of employment/benefits:
· Exempt.
· Forty (40) hours per week.
· Paid holidays, vacation, personal and sick leave according to MHA policy.
Requirements:
IV. Qualifications - Education:
· Bachelor's Degree in any of the following: child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation/recreation therapy, rehabilitation, social work, sociology, or speech and hearing.
OR
NYS licensure and current registration as a Registered Nurse and a bachelor's degree.
OR
Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses.
OR
A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Must have a valid driver's license and access to a reliable, personally owned vehicle.
Qualifications - Experience:
· Two years of supervisory experience preferred.
· Two years of experience (a master's degree in a related field may substitute for one year's experience) either:
o Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance use.
OR
o Linking people who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to a broad range of services essential to successfully living in a community setting.
· Bilingual Spanish / English a plus.
· Effective written and oral communication skills, including public speaking ability and experience.
· Proficiency in Excel and Microsoft Word required.
· Experience with Health Homes highly preferred.
· Knowledge of Medicaid procedures highly preferred.
· Experience with Electronic Health Record Program(s) required.
· Ability to work independently with minimal direct supervision.
· Must be organized, self-motivated and have the ability to coordinate multiple tasks simultaneously.
· Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
· Valid Driver's License and ability to drive with current driving record acceptable for agency insurance coverage.
· Must be clear and maintain an acceptable record under the Office of Mental Health (OMH) mandated criminal background check process.
Compensation details: 58459-58459 Yearly Salary
PI0a90961e301b-25826-34880708
