Description:
We are on the lookout for a motivated and customer-service-oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you will be the linchpin that connects our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a passion for sales, a knack for problem-solving, and a dedication to excellence in the building and construction industry, we encourage you to apply and help us build success one project at a time.
Duties & Responsibilities:
- Assist customers in the selection of building materials and products based on their project needs.
- Provide detailed information on product specifications, pricing and availability
- Process sales orders accurately and efficiently, ensuring all necessary information is collected and entered into the system.
- Offer support to the sales team by preparing quotes, samples, and product information for client meetings.
- Monitor inventory levels and coordinate with the procurement team to ensure adequate stock for high-demand materials.
- Handle customer inquiries and complaints promptly, providing effective solutions and excellent customer service.
- Maintain an up-to-date knowledge of industry trends, new products, and advancements in building materials.
- Collaborate with suppliers to obtain product information and negotiate pricing when necessary.
- Ability to learn product knowledge to assist the customer in buying decisions.
- Communicate professionally, both verbally and in writing to coworkers and customers
About Us:
Better Living is a family owned business that has been in business since 1893. It has grown into 2 Building Materials Retail locations, 2 Cabinet Sales & Design Centers and a Mill Shop that produces and sells custom millwork, Stairs and Doors. We have a great benefits suite and have a great team of employees!
E.O.E. ~ www.betterlivingvirginia.com
Benefits include:
· Paid Time Off
· Paid Holidays
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Long Term Disability Insurance (paid 100% by the Employer)
· Short Term Disability Insurance (Voluntary)
· Basic Life Insurance (paid 100% by the Employer)
· Voluntary (Buy-up) Life Insurance
· Flexible Spending Accounts
· Accident Insurance
· Employee Purchase Dis
· 401K Retirement
· Profit Sharing Employer Contributions
· Drug-free work place
Requirements:
Qualifications:
- Related sales experience preferred but not required.
- Ability to work independently.
- Knowledge of building materials and construction industry preferred, can train the right candidate
- Willing to learn computer software as needed
- Ability to communicate with team and management and be able to exchange accurate information in these situations.
- Able to problem solve, multitask and prioritize as needed.
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