Summary
$5,0000 Sign on bonus may be available for qualified candidates
Competitive Wages
Benefit package for eligible employees
GENERAL SUMMARY
The Sleep Center Patient Care Technician (PCT) is responsible for a wide variety of technical and clerical
procedures. This position works under the direction and supervision of the Sleep Clinic Manager or
Registered Nurse. The Sleep Center Patient Care Technician (PCT) has frequent direct patient contact
when performing vitals and Home Sleep Study fitting and instruction. The PCT performs and assists with
patient rooming activities according to established policies, procedures and guidelines.
PCT will be conducting other non-patient care clinic tasks as assigned by the practice.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
50%) Under direction of supervision prioritizes and organizes care of assigned patients, performing basic
patient care tech skills as outlined in orientation, competencies, policy and procedures.
Completes all required documentation in a timely manner.
(25%) Assists with completing non-clinical tasks as assigned by the practice (scanning, faxing, pulling
practice reports, conducting patient outreach appointment reminders, scheduling patient appointments,
Epic Workqueue follow up)
(15%) Documents on patient's chart, any testing, treatments and pertinent observations. Provides report to
team on tasks completed.
(10%) Provides for the age specific needs of the population served according to department standards
and policies/procedures.
OTHER DUTIES AND RESPONSIBILITIES:
The Sleep Center PCT, upon hire, will complete the required training sessions and competency
evaluations, both written and didactic (hands-on) as soon as offered; and will continue to demonstrate
competency by evaluation annually.
The Sleep Center PCT performs miscellaneous duties as assigned by leadership.
The Sleep Center PCT uses effective customer service/interpersonal skills at all times.
The Sleep Center PCT demonstrates adherence to all policies and procedure.
The Sleep Center PCT maintains a professional working relationship with staff members, ancillary services
and medical staff.
The Sleep Center PCT provides personalized care for patients while assuring a timely patient flow through
the office.
The Sleep Center PCT acts as an advocate for the patient in his/her interactions with health care services.
Assists with day-to-day operations as required for optimal patient care.
Completes patient vitals.
Documents care given and patient response in patient record including lab data entry
Cleans patient exam rooms, equipment and work space according to infection control
policies.
Demonstrates knowledge and use of appropriate equipment and supplies to provide quality patient care.
Communicates significant information regarding patient point of care results or vitals to the provider
Actively participates as a team member. Constructively addresses patient and team issues to ensure
quality patient care and a collaborative work environment.
Provides patient care chaperone support.
As assigned, assists with ensuring patient care supplies are stocked and stored in compliance with
regulatory requirements. .
Demonstrate and adhere to the standards of infection prevention
Maintains a clean, safe and orderly workspace.
Performs according to procedure for all medical emergencies.
Provides and ensures safe and secure patient environment.
Provides excellent customer service.
Demonstrates professionalism and courtesy at all times.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in
Microsoft Windows. An employee may be required to participate in further learning opportunities offered
Certifications and Licensures
CERTIFICATIONS AND LICENSURES
BLS - Basic Life Support
Required Equivalent Experience -
PCT - MMH PCT/CNA/EMT/LPN Certification
Required Equivalent Experience - Must hold an internal MyMichigan Health Patient Care
Technician certification or a current State of Michigan registry document as a
Certified Nursing Assistant (CNA) or completion of Emergency Medical
Technician (EMT) certification culminating in licensure in the state of Michigan or
completion of an accredited Licensed Practical Nurse program culminating in
licensure in the State of Michigan or successful completion of one semester of
nursing clinical education by an Accredited Registered Nurse Program. For
current PCT's with an expired CNA certification, EMT certification, or a lapsed
LPN license, an opportunity to achieve an internal MyMichigan Health Patient
Care Technician certification will be offered.
Required Education
Education: High School Diploma or GED
Other Information
At MidMichigan Health, we hold these values to be fundamental:
Values:
Excellence - We offer nothing less than the best. We adhere to the highest standards possible in
clinical care and customer service. We continuously measure ourselves and constantly strive to
improve.
Integrity - We do the right thing, each time, every time. We treat each individual with compassion
and respect, demonstrating the pinnacle of professionalism and dignity. We communicate openly
and honestly. We recognize the unique individuality of each person. In all that we do, we exemplify
the highest ethical standards.
Teamwork - We provide individual commitment to a group effort. Collaboration benefits everyone -
most importantly, our patients. It promotes efficiency, fosters professional and organizational growth,
encourages learning, and stimulates innovation.
Accountability - We accept responsibility for all we do. We are accountable for the outcomes of our
efforts. We are responsible to the communities we serve, to our patients, and to one another. We
recognize that as health care providers we occupy a position of trust.
Behavior Standards:
We use the following behaviors to support our values and provide a clear and simple description of
exactly what is expected of every employee: Attitude is Everything, Reward and Recognition,
Thoughtful Communication, Teamwork, Service Recovery, Patient Safety, Appearance Matters,
Service Excellence, Privacy and Confidentiality, and Electronic Communication Manners.
Other Comments
OTHER
EXPERIENCE, TRAINING AND SKILLS:
Knowledge of medical terminology. Interpersonal skills needed to communicate successfully with
individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear
and understandable manner.
Mandatory tuberculosis (TB) testing must be done according to MyMichigan Health policy. Mandatory
Occupational Safety and Health Administration (OHSA) training must be completed annually according to
the Exposure Control Plan.
Ability to fully concentrate on task at hand for extended periods of time.
Ability to perform under stress when confronted with emergency or critical situations. Ability to clearly
communicate, present ideas, facts, and clinical information.
Ability to maintain interpersonal relationships, facilitating task accomplishments, cooperating, and resolving
conflicts, recognizing needs and being sensitive to others.
Must be proficient in reading, writing, and speaking English.
Must handle multiple tasks, get along with others, work independently, regular and predictable attendance
and ability to stay awake.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING
CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and
death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if
required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the
functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such
as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan
Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable
attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require
repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs.,
frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls
Associated topics: ascp, medical lab science, medical technologist, microbiology, mlt, molecular, sample collection, sterile processing technician, technician i, technician iv
