University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
POSITION SUMMARY
The Care Manager will be responsible for the planning, organizing, implementing, and coordinating of care management activities utilizing a team-based, patient-centered approach. This role will work collaboratively with physicians and the care team to promote health services that are appropriate, safe, and efficient. Strong organizational, analytical, and positive relationship-building skills are essential for this position.
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES
- Conducts thorough health, self-management, socio-economic, behavioral, and risk status assessments with patients.
- Establishes and maintains comprehensive, high-quality, meaningful care plans, based on the documented patient-set goals, and needs.
- Conducts proactive outreach, schedules calls, and provides appropriate follow-up and documentation according to established policy and procedure. Meets deadlines.
- Maintains ongoing communication with the specialty care physicians and other providers involved in the patient’s plan of care, updating the care plan as necessary.
- Maintains a professional, collaborative, and productive relationship with providers and the care team.
- Participates in quality improvement projects as needed and implements quality improvement initiatives.
- Promotes effective collaboration amongst care team members, including the patient and family. Identifies and builds upon the assets and strengths of all members of the care team.
- Effectively utilizes all tools available to support care coordination. Maintains a high level of proficiency with tools within EMRs and other applications intended to support patient care.
- Works with a team of health care professionals and will require the flexibility to shift responsibilities as necessary.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
- Education: Graduate of an accredited RN program or graduate of an accredited LPN program
- License and/or Certification:
- Ohio Registered Nurse Licensure or Ohio Licensed Practical Nurse
- BLS Certification
- Skills:
- Excellent interpersonal, written, and verbal communication skills
- Demonstrated ability to work collaboratively.
- Ability to meet deadlines, prioritize, organize time, and work autonomously.
PREFERRED QUALIFICATIONS
- Education: BSN preferred
- Skills:
- Care management experience preferred.
- Experience with quality improvement processes preferred.
- Years of Experience: 2+ years of experience
The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
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