Closing Hourly Manager

Slim Chickens • lubbock, tx, us • 3m ago

SUMMARY OF POSITION

The Shift Manager's primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The Assistant Manager manages the day-to-day activities of hourly staff. In the absence of the General Manager & Assistant General Manager, the Shift Manager is the highest-ranking member of the management team in the restaurant and had direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications.

PRINCIPAL DUTIES AND RESPONSIBILITIES

OPERATIONS

Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
Manage and supervise employees. Must have strong leadership and communication skills.
Assign and direct daily work responsibilities for staff.
Reconcile cash registers at open and close of each shift.
Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
Maintain staff compliance with Company policies, procedures, standards, and specifications.
Maintain staff compliance with state and federal laws governing safety and food handling.

LEADERSHIP

Display exemplary and professional attitude and appearance at all times.
Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community.
Conduct staff meetings, as directed by the General Manager.
Follow the General Manager's direction and accomplish the objectives set by the General Manager.
Review the objectives with Shift Leaders and hourly staff as necessary.
Delegate appropriate tasks and responsibilities as necessary.
Resolve employee complaints, questions or concerns as necessary.

WORK CONDITION REQUIREMENTS